Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

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If you wondering which software to choose, check the trial versions below:

Search found 14 matches

by worldclock2017
Sat 8. Jun 2019, 17:00
Forum: Pen Displays
Topic: Cintiq 24 Pro Fan Noise
Replies: 47
Views: 11518

Re: Cintiq 24 Pro Fan Noise

I have the 27QHD - it is perfect. No noise, and the display is just fine. I was considering the 24" or even the 32" pro, but after finding out about the fan noise, there is no way I am buying those now. I use voice recognition with photoshop, so I need my environment to be quiet. The fan n...
by worldclock2017
Sat 11. May 2019, 21:54
Forum: Pen Displays
Topic: Cintiq 27 Display Toggle
Replies: 2
Views: 194

Re: Cintiq 27 Display Toggle

thank-you, this works. I have the upper pen button set to "display toggle". The problem now is that every time I turn on the Cintiq27, the tablet automatically goes into "display toggle" mode and pressing the pen button does not return the cursor to the Pen position - it gets per...
by worldclock2017
Wed 24. Apr 2019, 04:40
Forum: Pen Displays
Topic: Cintiq 27 Display Toggle
Replies: 2
Views: 194

Cintiq 27 Display Toggle

Greets On Intuos, we can use the entire surface area to draw - or we can use only a smaller portion of the surface area by shrinking the 'tablet area' when in pen mode. On the Cintiq 27, we can choose 'display toggle' and then use the Cintiq to draw while looking up at another monitor. Problem is, t...
by worldclock2017
Mon 7. Jan 2019, 00:12
Forum: Pen Displays
Topic: Where’s the Cintiq pro 32 fan speed option?
Replies: 8
Views: 675

Re: Where’s the Cintiq pro 32 fan speed option?

just a guess but it's probably because they can't do it. if they allow you to turn off the fans on the 32" in the drivers, then they could be liable for damage should it actually overheat and fail. it would be like a car manufacturer including a button to flatten your tires when driving 100 mil...
by worldclock2017
Mon 31. Dec 2018, 22:39
Forum: Pen Displays
Topic: Where’s the Cintiq pro 32 fan speed option?
Replies: 8
Views: 675

Re: Where’s the Cintiq pro 32 fan speed option?

Are you looking to lower the fan speed or turn off the fans completely? the picture you attached shows that you can still lower the fan speed. But there is no option to turn them off. It doesn't look like there ever was. As of right now the best you can do is lower them, like I said I doubt Wacom wi...
by worldclock2017
Mon 31. Dec 2018, 01:12
Forum: Pen Displays
Topic: Where’s the Cintiq pro 32 fan speed option?
Replies: 8
Views: 675

Re: Where’s the Cintiq pro 32 fan speed option?

turning off the fans is going to cause the Cintiq to eventually overheat and become damaged. I can't see Wacom allowing a feature to turn them off completely.

Fan noise might be something users are going to have to live with unfortunately.
by worldclock2017
Fri 29. Dec 2017, 05:09
Forum: Pen Displays
Topic: Wacom Pen KP701E2
Replies: 1
Views: 793

Re: Wacom Pen KP701E2

I would like to buy this pen. But I cannot find absolute information on this.

Can someone from Wacom confirm whether this pen is compatible with 27QHD or not?
by worldclock2017
Wed 20. Dec 2017, 14:29
Forum: Pen Displays
Topic: Wacom Pen KP701E2
Replies: 1
Views: 793

Wacom Pen KP701E2

Hi,

I have a Cintiq 27QHD.

Is the KP701E2 pen compatible with it?
by worldclock2017
Mon 16. Oct 2017, 03:37
Forum: Pen Displays
Topic: Cintiq 21ux shutting itself off when USB is plugged in
Replies: 9
Views: 6499

Re: Cintiq 21ux shutting itself off when USB is plugged in

Same problem here. One night I came downstairs to my computer and the Cintiq21UX was turned on. Did it by itself. Then a few months later, it just started turning on and off at random, with no pattern at all. A few more months went by and it won't stay on at all now - it just turns itself off whenev...
by worldclock2017
Tue 11. Apr 2017, 14:57
Forum: Pen Displays
Topic: 16-inch, 27-inch or wait?.
Replies: 4
Views: 3241

Re: 16-inch, 27-inch or wait?.

As I replied in my other post: just grab the 27", keep it in good shape along with the box, cables, manuals, etc. and then use it until the next one comes along. If you think you like the next one, then just sell the 27" - you'll get most of your cash back and pretty fast - they sell reall...

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