Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
November 2018: New driver released for Mac (Driver 6.3.31-6) with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Search found 9 matches

by Karmalakas
Fri 15. Jun 2018, 17:08
Forum: Pen Tablets
Topic: Latest drivers made pen unusable on Windows 10
Replies: 0
Views: 551

Latest drivers made pen unusable on Windows 10

So I've got latest Windows 10 ver. 1803 (OS Build 17134.112) Updated to latest Wacom driver 6.3.30-4 on Intuos Pro and Grip Pen Pen started acting as if was using a touch screen. Tried disabling all Windows touch features with no luck. Still couldn't mark the text with the pen - had to use keyboard ...
by Karmalakas
Fri 15. Jun 2018, 17:02
Forum: Pen Tablets
Topic: Move/Copy pen config
Replies: 2
Views: 1122

Re: Move/Copy pen config

So? Is there any support at all? How do I move my countless apps configured on Grip Pen to Pro Pen?
by Karmalakas
Wed 27. Dec 2017, 07:17
Forum: Pen Tablets
Topic: Move/Copy pen config
Replies: 2
Views: 1122

Move/Copy pen config

I really love my Intuos Pro, but I find software very unfriendly.
For now I'd like to know how to move or copy my pen config to another pen. Tried editing backup XML by hand with no luck.
Any ideas?
by Karmalakas
Tue 30. May 2017, 07:30
Forum: Pen Tablets
Topic: Intuos pro settings lost on wireless
Replies: 5
Views: 2282

Re: Intuos pro settings lost on wireless

The driver is designed to handle several different tablets. A tablet connected by cable can appear different than a wireless connected tablet.. - I suggest to use the backup settings option in Wacom Desktop center to save a configuration for wired and another for cabled connection mode. Tried that ...
by Karmalakas
Sat 22. Apr 2017, 10:28
Forum: Pen Tablets
Topic: Intuos pro settings lost on wireless
Replies: 5
Views: 2282

Intuos pro settings lost on wireless

When I disconnect a cable and go to wireless, all the settings reset to defaults. Wacom Desktop Center still shows tablet is connected. The connection itself is stable - just no saved settings. As soon as I plug the cable back in, all the settings come back with all the configured apps. Any idea how...
by Karmalakas
Fri 7. Apr 2017, 07:41
Forum: Pen Tablets
Topic: Photoshop CC 2017 not recognized
Replies: 7
Views: 7189

Re: Photoshop CC 2017 not recognized

I received an email from Wacom support with the instructions: Please try to backup and reset Photoshop preferences and do the same on Wacom: Please reset your Wacom preference files, to make sure no errors have arisen there. »Open >Wacom Desktop Center »Select >Backup Settings on the left »If you ha...
by Karmalakas
Sat 1. Apr 2017, 15:13
Forum: Pen Tablets
Topic: Photoshop CC 2017 not recognized
Replies: 7
Views: 7189

Re: Photoshop CC 2017 not recognized

So any idea what's wrong? Tried removing the file you suggested and restarting my PC. Tried adding manually the PS .exe to settings, but it's still not recognized. Updated all to the latest drivers (6.3.21-7) - still not working. Tried reinstalling everything (except Windows) with no luck.
by Karmalakas
Tue 28. Mar 2017, 17:42
Forum: Pen Tablets
Topic: Photoshop CC 2017 not recognized
Replies: 7
Views: 7189

Re: Photoshop CC 2017 not recognized

I would try to remove/rename the folder 'C:\Program Files\Tablet\Wacom\App Specific Settings' or at least the photoshop file there. (This file has the preset definitions for Photoshop, but might not apply for your version of PS.) Then remove the entry for Photoshop in the driver control panel, rest...
by Karmalakas
Mon 27. Mar 2017, 19:02
Forum: Pen Tablets
Topic: Photoshop CC 2017 not recognized
Replies: 7
Views: 7189

Photoshop CC 2017 not recognized

Win 10 Pro x64, PS CC 2017, Intuos Pro. All with latest updates. Intuos settings does not recognize Photoshop program. It just thinks it's one of other apps. Tried removing and adding from suggested open apps. Tried removing and adding by browsing .exe file. Didn't help. Any ideas how to fix this? C...

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