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Search found 19 matches

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by tabletone
Tue 18. Apr 2017, 21:29
Forum: Pen Displays
Topic: No Data cintiq pro 16 - Thunderbolt 3
Replies: 22
Views: 22715

Re: No Data cintiq pro 16 - Thunderbolt 3

Thank you for your answer . I tried with a thunderbolt 3 cable that I bought . The problem is not the cable .

I tried all the three ports with no luck . I think that this tablet has some problems with the usb-c connectors .
by tabletone
Tue 18. Apr 2017, 12:51
Forum: Pen Displays
Topic: No Data cintiq pro 16 - Thunderbolt 3
Replies: 22
Views: 22715

Re: No Data cintiq pro 16 - Thunderbolt 3

I have news , the tablet it was working around 15 minutes , the problem has to be related with the Intel USB 3.1 1.10 driver and wacom drivers There are something that doesnt work right between them . I don´t know how but suddenly the computer detects the tablet , I connected and disconnected and it...
by tabletone
Tue 18. Apr 2017, 09:49
Forum: Pen Displays
Topic: No Data cintiq pro 16 - Thunderbolt 3
Replies: 22
Views: 22715

Re: No Data cintiq pro 16 - Thunderbolt 3

Thank you for your answer . Yes , the cintiq has the power connected . Yes I have both connected , thunderbolt 3 to the usb-c in wacom , and the power to the cintiq . It is very weird . I spoke with one person that he has a dell xps 9360 and he doesn´t have this problem . He has the same thunderbolt...
by tabletone
Tue 18. Apr 2017, 09:36
Forum: Pen Displays
Topic: Thunderbolt 3 to Cintiq Pro 13
Replies: 7
Views: 8729

Re: Thunderbolt 3 to Cintiq Pro 13

Are you using the last alienware bios ?

If not , you can try to update
by tabletone
Thu 13. Apr 2017, 20:32
Forum: Pen Displays
Topic: No Data cintiq pro 16 - Thunderbolt 3
Replies: 22
Views: 22715

Re: No Data cintiq pro 16 - Thunderbolt 3

The cintiq pro is not detected by my dell xps

I have until next monday to try to fix it if not sadly I will return the cintiq pro 16

Any idea ?
by tabletone
Thu 13. Apr 2017, 11:00
Forum: Pen Displays
Topic: No Data cintiq pro 16 - Thunderbolt 3
Replies: 22
Views: 22715

Re: No Data cintiq pro 16 - Thunderbolt 3

Sadly I am going to return the cintiq pro 16 . I will return the cintiq pro 16 only for this reason With the wacom link works perfect but it is a mess with all the cables . I saw this video dell xps + dell canvas connected by usb-c and thunderbolt 3 and works perfect . https://www.youtube.com/watch?...
by tabletone
Wed 12. Apr 2017, 22:39
Forum: Pen Displays
Topic: Thunderbolt 3 to Cintiq Pro 13
Replies: 7
Views: 8729

Re: Thunderbolt 3 to Cintiq Pro 13

I have the same problem with cintiq pro 16 and dell xps
by tabletone
Wed 12. Apr 2017, 22:37
Forum: Pen Displays
Topic: No Data cintiq pro 16 - Thunderbolt 3
Replies: 22
Views: 22715

Re: No Data cintiq pro 16

Thank you for the fast answer , but didn´t work . I tried with other cable but looks that the problem is the wacom driver , doesn´t work right with Intel thunderbolt 3 . Thunderbolt 3 port only detects the wacom like a second monitor , no data , doesn´t detect the tablet . if cintiq pro can´t work f...
by tabletone
Tue 11. Apr 2017, 16:09
Forum: Pen Displays
Topic: No Data cintiq pro 16 - Thunderbolt 3
Replies: 22
Views: 22715

No Data cintiq pro 16 - Thunderbolt 3

I have a Dell XPS with Thunderbolt 3 , I tried to connect the cintiq pro 16 to the xps with the usb-c cable that comes with the cintiq It was working only like 20 minutes but suddenly stop working I have image but not data , the computer doesn´t recognize the cintiq , only works like a second monito...

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