Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
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Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 29 matches

by PGross1
Sun 12. Feb 2017, 07:11
Forum: Pen Displays
Topic: Cintiq Performance on Sierra (Jagged Lines)
Replies: 16
Views: 11428

Re: Cintiq Performance on Sierra (Jagged Lines)

Here's my latest driver report. Was using 6.3.18-4 with no problems on Sierra 10.12.1 But when I upgraded to 10.12.2. expresskeys were broken. Driver 20.8 was working okay so I upgraded to 10.12.3 But after a while I felt like the inking lines weren't as smooth as 18-4. (I work with Clip Studio, not...
by PGross1
Fri 6. Jan 2017, 22:51
Forum: Pen Displays
Topic: Screen Protector for Cintiq 27QHD
Replies: 2
Views: 2295

Re: Screen Protector for Cintiq 27QHD

You don't need a screen protector. The surface is glass and very hard. I tried scratching it near the edge with an exact knife and I couldn't.
by PGross1
Thu 5. Jan 2017, 08:46
Forum: Pen Displays
Topic: mac os sierra drivers. still strangely awful
Replies: 32
Views: 21042

Re: mac os sierra drivers. still strangely awful

Driver 6.3.20-4 on OS X 10.12.1. Driver crashes in every program as soon as I use modifier keys on the remote.Removed driver and prefs and re-installed. Crash again. Unusable.
by PGross1
Tue 27. Dec 2016, 23:29
Forum: Pen Displays
Topic: mac os sierra drivers. still strangely awful
Replies: 32
Views: 21042

Re: mac os sierra drivers. still strangely awful

6.3.19-10 driver installed(OS 10.12.1) after deleting old prefs and driver. Redid remote settings from scratch, and immediate driver crash as soon as I used a modifier key on the remote in ClipStudio and Photoshop CS5. Do you even test these things Wacom? Another hour wasted on your horrible drivers...
by PGross1
Sat 24. Dec 2016, 03:12
Forum: Pen Displays
Topic: mac os sierra drivers. still strangely awful
Replies: 32
Views: 21042

Re: mac os sierra drivers. still strangely awful

More crashes when using modifier keys with the remote, so uninstalled that driver and put it with the mountainous heap of failed wacom drivers.

Back to 6.3.18-4 on OS 10.12.1. Its the only driver I've ever gotten to work right with touch on my 27QHDT, but it's wonky if I upgrade to OS 10.12.2.
by PGross1
Sat 24. Dec 2016, 02:29
Forum: Pen Displays
Topic: mac os sierra drivers. still strangely awful
Replies: 32
Views: 21042

Re: mac os sierra drivers. still strangely awful

Mine says 6.3.19-9. Maybe they pulled it off or renamed it? I isolated my crashing in ClipStudio to remote key or on screen menu using Command z as undo. Every time a wacom device sends that command the driver freezes. I added Command y as an additional undo shortcut in CSP and remapped the wacom co...
by PGross1
Sat 24. Dec 2016, 00:54
Forum: Pen Displays
Topic: mac os sierra drivers. still strangely awful
Replies: 32
Views: 21042

Re: mac os sierra drivers. still strangely awful

I spoke too soon. After using it for an hour one of the remotes modifier keys completely crashed the driver and froze the pen. Another fail of a driver for me.

It's up on the US support site. Maybe it works with everything but Clip Studio, but I doubt it.
by PGross1
Fri 23. Dec 2016, 23:13
Forum: Pen Displays
Topic: mac os sierra drivers. still strangely awful
Replies: 32
Views: 21042

Re: mac os sierra drivers. still strangely awful

6.3.19-9 driver is up on support site and seems to be working well with ClipStudio on 10.12.1. loading prefs from previous driver caused problems, but doing all the setting from scratch is working. Bit of a pain to have to do all the expresskeys and on screen menus over with every new driver. I trie...
by PGross1
Fri 16. Dec 2016, 03:41
Forum: Pen Displays
Topic: mac os sierra drivers. still strangely awful
Replies: 32
Views: 21042

Re: mac os sierra drivers. still strangely awful

Upgraded to the new driver today and it was unusable with Clip Studio Paint. Overtime I used undo on the expressKeys Remote CSP would also cycle between tools. And like a fool, I forgot to check which driver I had on before that was working well. Couldn't find the one that worked on the download sit...

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