Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 12 matches

by deltahotel
Thu 29. Jun 2017, 04:14
Forum: Pen Displays
Topic: Cintiq Pro 16 Does not work after new Firmware update
Replies: 3
Views: 3727

Re: Cintiq Pro 16 Does not work after new Firmware update

Out of curiosity, whats was the OS from which the firmware was updated? (via wacomlink or usb-c direct) Is there any link about the firmware update..like a changelog ? The only place I see about the firmware is at the Wacom Desktop Center , and after those news on firmware update issues and the resu...
by deltahotel
Mon 19. Jun 2017, 14:37
Forum: Pen Displays
Topic: Cintiq Pro 16 with USB-C, but still no 4K?
Replies: 3
Views: 3327

Re: Cintiq Pro 16 with USB-C, but still no 4K?

Hey, just wanted to add my own experience with the Cintiq Pro 16 and those 4K issues: I am using a Asus GTX 970 (with latest BIOS that states to fix some DisplayPort issues, dated: 2016/03/04) on Windows 10, and the initial connection attempt succeeded and I got 4K (3840 x 2160). I must note that I ...

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