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Search found 1229 matches

by wacom5
Thu 26. Nov 2020, 15:03
Forum: Wacom Ink SDK Developers
Topic: Read Me - Welcome to the Wacom Ink Forum
Replies: 0
Views: 7

Read Me - Welcome to the Wacom Ink Forum

Welcome to our Wacom Ink SDK Forum for developers.
To post a topic, use one of the specific Sub-Forums depending on the development area you are working on.
Also, check out our FAQ here: https://developer-docs.wacom.com/faqs/docs/introduction
by wacom5
Thu 26. Nov 2020, 13:37
Forum: Pen Displays
Topic: Cintiq 13HD display issue with new 2020 Macbook
Replies: 2
Views: 14

Re: Cintiq 13HD display issue with new 2020 Macbook

Hello. Seems like the problem might be with the Cintiq 13HD's 3-in-1 cable. Can you test this by connecting to a different computer, preferably without needing an adaptor. If the issue persists, please check with our support. In case your device is no longer in warranty, you may need to purchase a n...
by wacom5
Tue 24. Nov 2020, 07:27
Forum: Pen Displays
Topic: Problems setting up Cintiq 16 with Mac
Replies: 1
Views: 44

Re: Problems setting up Cintiq 16 with Mac

Mac OSX 10.10 is not supported since 2015. You'll need 10.12 or above to be able to install a compatible driver with Cintiq 16.
by wacom5
Tue 24. Nov 2020, 07:24
Forum: Pen Computers
Topic: Wacom Link not working with my Mobile Studio Pro
Replies: 1
Views: 39

Re: Wacom Link not working with my Mobile Studio Pro

You only need a Mini DisplayPort to DisplayPort adapter to get a video signal to the MobileStudio Pro. If you are not getting a image, then replace this cable / adapter.
by wacom5
Mon 23. Nov 2020, 13:19
Forum: Drivers
Topic: Anybody having trouble with today’s update
Replies: 8
Views: 2365

Re: Anybody having trouble with today’s update

Please contact our support then. The team will need to collect some logs.
by wacom5
Mon 23. Nov 2020, 13:18
Forum: Pen Computers
Topic: Companion 2 turns off
Replies: 3
Views: 78

Re: Companion 2 turns off

It is integrated into the Motherboard.
by wacom5
Mon 23. Nov 2020, 13:00
Forum: Pen Tablets
Topic: Unable to install driver on Windows 10 machine?..
Replies: 1
Views: 27

Re: Unable to install driver on Windows 10 machine?..

Hey. This driver is really out of date. If you are running a later version of Windows 10, try running the installer in compatibility mode.
by wacom5
Fri 20. Nov 2020, 15:29
Forum: Pen Computers
Topic: Companion 2 turns off
Replies: 3
Views: 78

Re: Companion 2 turns off

Probably an issue with the graphics card overheating. You need to contact our support.
by wacom5
Fri 20. Nov 2020, 15:28
Forum: Pen Displays
Topic: Cintiq Pro 32 Lag
Replies: 5
Views: 1063

Re: Cintiq Pro 32 Lag

The webform is under the phone numbers. You will need to select your region first. You can also use the live chat and talk to a support agent immediately.
by wacom5
Thu 19. Nov 2020, 08:09
Forum: Pen Displays
Topic: Cintiq 16 skipping problem
Replies: 5
Views: 1038

Re: Cintiq 16 skipping problem

Please contact our Customer Support team then. They need to look deeper into this. https://www.wacom.com/support/contact-support

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