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Search found 1128 matches

by wacom5
Tue 4. Aug 2020, 13:18
Forum: Pen Displays
Topic: Cintiq 16 - Toggles display when I open app or window in app
Replies: 14
Views: 1428

Re: Cintiq 16 - Toggles display when I open app or window in app

Hi, Thanks for sharing the info about this issue. In order to investigate this further, could you please contact our support team and provide some log files: ⋅ Log on to the computer as an administrator. ⋅ Click on 'Support' on the left of the Wacom Desktop Center, and then click...
by wacom5
Tue 4. Aug 2020, 13:15
Forum: Pen Displays
Topic: Cintiq 21UX Function Keys Mirrored
Replies: 1
Views: 25

Re: Cintiq 21UX Function Keys Mirrored

Any specific reason why you are using a year old driver version? Can you try with the latest version?
I assume you have a DTK-2100 otherwise driver 6.3.35 would not work with your device.
by wacom5
Tue 4. Aug 2020, 13:09
Forum: Pen Tablets
Topic: Cursor lag Intuos S over Bluetooth on Mac OS Catalina
Replies: 5
Views: 1018

Re: Cursor lag Intuos S over Bluetooth on Mac OS Catalina

This is a limitation of using Bluetooth: https://support.apple.com/en-us/HT201171#multiple
The bandwidth is limited and the more devices you connect, the worse the performance can become.
by wacom5
Thu 30. Jul 2020, 07:12
Forum: Drivers
Topic: Wacom Device not working in win10 HP Elite x2 1012 G1 tablet
Replies: 1
Views: 65

Re: Wacom Device not working in win10 HP Elite x2 1012 G1 tablet

Hi, Sorry to hear that. Seems that either the hardware as failed, or there is some factory software component missing. Did you clone your previous SSD or did you make a clean Windows install in the new SSD? You already tried installing the drivers I could suggest so the next step would be to contact...
by wacom5
Thu 30. Jul 2020, 06:55
Forum: Pen Tablets
Topic: Advice on Intuos Pro Purchase
Replies: 5
Views: 132

Re: Advice on Intuos Pro Purchase

Yes, the last characters are just a regional SKU identifier.
by wacom5
Wed 29. Jul 2020, 16:58
Forum: Pen Tablets
Topic: Pro Pen 2 - Main button is gone
Replies: 1
Views: 72

Re: Pro Pen 2 - Main button is gone

Please check with the support team - https://www.wacom.com/support/contact-support
by wacom5
Wed 29. Jul 2020, 16:31
Forum: Drivers
Topic: Wacom Feel Driver for Acer Spin 5 2020 edition
Replies: 5
Views: 265

Re: Wacom Feel Driver for Acer Spin 5 2020 edition

Interesting. I will give this feedback to the driver team.
What does Acer say about this?
by wacom5
Wed 29. Jul 2020, 16:18
Forum: Drivers
Topic: How could I modify Wacom Feel's settings when the setting panel refuse to open?
Replies: 5
Views: 167

Re: How could I modify Wacom Feel's settings when the setting panel refuse to open?

Just to be clear: Not all EMR type pens work the same. For example: the Stylus you can find in Samsung devices like the Galaxy note series and the Pro Pen 2 from Wacom are both EMR pens but they operate completely differently. The hardware is different, the firmware is different and the way these de...
by wacom5
Wed 29. Jul 2020, 15:11
Forum: Pen Tablets
Topic: Advice on Intuos Pro Purchase
Replies: 5
Views: 132

Re: Advice on Intuos Pro Purchase

They have almost the same features. The Small Version (PTH-460) only has 6 Express Keys (M and L have 8), 1 Touch Ring setting (the M and L have 4 presets) and Paper Mode is not supported. The ExpressKey are also not touch sensitive so you cannot preview the function before clicking when using Expre...
by wacom5
Tue 28. Jul 2020, 10:00
Forum: Pen Displays
Topic: Cintiq 27QHD - no display (black screen)
Replies: 43
Views: 47700

Re: Cintiq 27QHD - no display (black screen)

Hi
I don't know the case history so I'm not sure I can help. I would recommend that you address this directly with the support team. If this is the proposed price there must be a reason and only they can assist you with this.

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