Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 671 matches

by wacom5
Thu 18. Jul 2019, 09:46
Forum: Pen Tablets
Topic: Wacom Bamboo CTL-460 Problems
Replies: 1
Views: 27

Re: Wacom Bamboo CTL-460 Problems

Hi,
This is an old tablet. It will not work with the latest driver / operating system.
Find the correct driver for your device here: https://www.wacom.com/en-de/support/pro ... rt/drivers

Note: If you are using Mac OSX 10.13 or above, your device will not be supported.
by wacom5
Wed 17. Jul 2019, 12:33
Forum: Pen Tablets
Topic: Mouse doesn't work with latest driver
Replies: 1
Views: 30

Re: Mouse doesn't work with latest driver

Hello, We have a bug with Mouse mode and Windows Ink. In order for Mouse mode to work, you will need to disable Windows Ink. By default, the Wacom Mouse (KC-100) is set to Mouse mode so it will also be affected. In the Mapping tab, set the mouse to Pen mode. Once this is done, turn off Windows Ink a...
by wacom5
Mon 15. Jul 2019, 14:09
Forum: Drivers
Topic: Why is the cursor on Windows a white dot or crosshairs?
Replies: 10
Views: 1478

Re: Latest Driver Problem

Before the latest driver, 6.3.35-3, the pen stopped showing a cursor after Windows upgraded to 1903. It still worked, but instead of the normal cursor it showed only a little tiny star which was difficult to see. It only did this on certain applications, but not others. In addition, the right click...
by wacom5
Mon 15. Jul 2019, 14:02
Forum: Pen Displays
Topic: Opinions about Cintiq tablets
Replies: 8
Views: 474

Re: Opinions about Cintiq tablets

yes, there are at least 2 different users who are experiencing the ghosting problem. You will find information about it in the very first post in the link below, and also later on down the page by a user named 'underhill64' - both are reporting the same problem: https://www.reddit.com/r/wacom/comme...
by wacom5
Mon 15. Jul 2019, 13:54
Forum: Drivers
Topic: How to install wacom tablet to Linux
Replies: 2
Views: 41

Re: How to install wacom tablet to Linux

Hello,

Please check the information here: https://www.wacom.com/en-de/support?guideId=010-105
by wacom5
Fri 12. Jul 2019, 07:25
Forum: Pen Displays
Topic: magnets
Replies: 1
Views: 78

Re: magnets

Hello,
This is not how it should work. Please contact your vendor. If you need further assistance, check with our support - https://support.wacom.com
by wacom5
Mon 8. Jul 2019, 14:05
Forum: Pen Tablets
Topic: Tablet software creates two tablets
Replies: 2
Views: 64

Re: Tablet software creates two tablets

Hello,

Have you tried a full clean uninstall? See: https://www.wacom.com/en-de/support?guideId=002-235
Does the same happen if you create a new user?
If the issue persists, please contact our support - https://support.wacom.com
by wacom5
Mon 8. Jul 2019, 13:58
Forum: Pen Displays
Topic: Opinions about Cintiq tablets
Replies: 8
Views: 474

Re: Opinions about Cintiq tablets

Thank you again for the additional feedback. I have shared this with the team. However with there are a few things I think we need to clarify: 3. fans - these things have fans which apparently are very loud, even when running at lower speeds - so if you want to play music or use voice recognition to...
by wacom5
Mon 8. Jul 2019, 13:19
Forum: Pen Displays
Topic: Expresskey remote rotating function
Replies: 1
Views: 44

Re: Expresskey remote rotating function

Hello, The driver will emulate a rotation gesture by default. Check the software settings. A workaround you can probably use is to: Check which shortcut Clip Studio Paint uses for rotation and set this up as Keystrokes manually through the driver. If the issue persists, contact our support - https:/...
by wacom5
Mon 8. Jul 2019, 13:12
Forum: Pen Computers
Topic: Wacom Mobile Studio Pro Expansion Storage
Replies: 1
Views: 41

Re: Wacom Mobile Studio Pro Expansion Storage

Hi, The question here is which transfer speed does the 4TB disk support. Please check with the manufacturer of the external disk. In the MSP, the middle USB-C port supports USB 3.1 Gen 1 and the other 2 ports support USB 3.1 Gen 2. This means that you will get transfer speeds of up to 5 Gbps and 10 ...

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