Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 800 matches

by wacom5
Fri 6. Dec 2019, 14:53
Forum: Pen Displays
Topic: Cintiq Pro 13 - Max Pen Pressure stuck at 60%
Replies: 3
Views: 76

Re: Cintiq Pro 13 - Max Pen Pressure stuck at 60%

Does the pressure from the eraser end of the pen register the same issue?
If you try with a different computer, does the same issue happen?
by wacom5
Thu 5. Dec 2019, 15:41
Forum: Pen Displays
Topic: cintiq pro 16 distorted screen
Replies: 3
Views: 1339

Re: cintiq pro 16 distorted screen

This is a consequence of the EMR sensor interfering with the screen's operating frequency (not the same as refresh rate). This is more noticeable in our 16" displays but this is not a defect. It does not interfere with standard functionality of the device.
by wacom5
Thu 5. Dec 2019, 15:35
Forum: Pen Tablets
Topic: Software help
Replies: 1
Views: 72

Re: Software help

You can only pick the operating system once. Check with Corel if they can provide you a download link for the Windows version and if the License will also work on Windows or only on Mac.
by wacom5
Thu 5. Dec 2019, 15:33
Forum: Apps and Services
Topic: Narrow the thickness of drawing
Replies: 2
Views: 115

Re: Narrow the thickness of drawing

Unfortunately this is not an option.
by wacom5
Wed 4. Dec 2019, 09:39
Forum: Pen Displays
Topic: Cintiq Pro to Windows laptop with usb-c connection
Replies: 4
Views: 2070

Re: Cintiq Pro to Windows laptop with usb-c connection

Hi ! I have MBP16, 10.15.1 and Cintiq 27 pen and touch linked with mini display port trough usbC hub If usb is plugged on the hub, usb hub of the cintiq is out or order if usb is plugged directly with apple adaptor usb-usbA, it works ! and (I reply on that on an other topic), in each case, I can't ...
by wacom5
Tue 3. Dec 2019, 15:57
Forum: Drivers
Topic: can't use fingers/touch selection
Replies: 4
Views: 127

Re: can't use fingers/touch selection

Hi Virginia,

Could you tell us which tablet do you have?
by wacom5
Tue 3. Dec 2019, 15:56
Forum: Drivers
Topic: selecting text
Replies: 3
Views: 75

Re: selecting text

thank you very much. I solved! It is a pity that I lost the scrolling of the page and the right selection by pressure. There was not a possibility with some shortkeys with the previous method? Thank you so much Those are Windows Ink Features so no. Right-click and scroll you can assign to one of th...
by wacom5
Tue 3. Dec 2019, 08:48
Forum: Pen Displays
Topic: WACOM COLOR MANAGER SOFTWARE
Replies: 3
Views: 146

Re: WACOM COLOR MANAGER SOFTWARE

Hello,
We are looking into this at the moment. I don't have any additional information I can provide for now. Apologies for any inconvenience caused.
by wacom5
Tue 3. Dec 2019, 08:46
Forum: Pen Tablets
Topic: Wacom CTH-661 Mac OS 10.15 Catalina
Replies: 4
Views: 154

Re: Wacom CTH-661 Mac OS 10.15 Catalina

Hi,
The model CTH-661 is unfortunately not supported in Mac OS Catalina. It has not been supported since 10.13.

I would recommend you to consider upgrading your device and future proofing yourself. Please contact the support team if you need further advise - https://support.wacom.com
by wacom5
Mon 2. Dec 2019, 15:54
Forum: Drivers
Topic: Touch gestures are working awkwardly in Photoshop
Replies: 3
Views: 268

Re: Touch gestures are working awkwardly in Photoshop

Did you already check with Adobe? From what you describe, Photoshop is handling gestures differently form other Apps

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