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Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916

Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?

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Search found 1089 matches

by wacom5
Mon 29. Jun 2020, 09:17
Forum: Pen Tablets
Topic: One by Wacom with MS OneNote
Replies: 3
Views: 76

Re: One by Wacom with MS OneNote

Thanks for confirming. I doubt this is Wacom related. Pointers are managed by the application so MS will need to provide a fix and a solution for this issue.
by wacom5
Mon 29. Jun 2020, 07:14
Forum: Pen Tablets
Topic: One by Wacom with MS OneNote
Replies: 3
Views: 76

Re: One by Wacom with MS OneNote

Hi,
Which Operating System are you using and which Wacom Driver version.
What is the exact model number of your One by WAcom.
I cannot reproduce the issue from my side.
In any case, if this is only happening with One Note, then you should report the issue Microsoft.
by wacom5
Thu 25. Jun 2020, 10:28
Forum: Pen Displays
Topic: HDMI not connecting for Cintiq 16 Pro
Replies: 2
Views: 109

Re: HDMI not connecting for Cintiq 16 Pro

1. Connecting via USB-C directly doesn't work. Presumably this is an issue with the port on the PC not fully supporting Alternate Mode. Alternate mode is not required but not all USB-C ports are able to output video. 2. Using Link Plus, HDMI doesn't connect either. This is despite the fact that it ...
by wacom5
Thu 25. Jun 2020, 06:43
Forum: Pen Tablets
Topic: shaking cursor
Replies: 1
Views: 83

Re: shaking cursor

Hi, I assume you are using the latest Wacom Driver. I have never seen the driver causing this. Could be CC2014 which is very out of date but I doubt it. It is most likely a hardware issue with the tablet pen sensor. You should contact our support to be sure. https://www.wacom.com/support/contact-sup...
by wacom5
Wed 24. Jun 2020, 10:11
Forum: Drivers
Topic: Pan/Scroll Cursor stuck. Mouse not moving until release.
Replies: 93
Views: 37413

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Any word on getting a “Scroll (Legacy)...” option as well? As previously mentioned, the Scroll setting seems to work better than Pan/Scroll in some applications. Scroll... was developed as a new feature for the current Intuos tablets 2 years ago and never moved the cursor while active. There are no...
by wacom5
Tue 23. Jun 2020, 07:24
Forum: Pen Computers
Topic: HELP APPRECIATED, Wacom Mobilestudio Pro 13 randomly crashing with no warning
Replies: 1
Views: 180

Re: HELP APPRECIATED, Wacom Mobilestudio Pro 13 randomly crashing with no warning

Hi,
Have you tried resetting Windows? See the steps here: https://support.microsoft.com/en-us/help/12415
If the issue persists after this, please contact our support: https://www.wacom.com/support/contact-support
by wacom5
Mon 22. Jun 2020, 07:15
Forum: Pen Computers
Topic: Studio Pro 13 battery manager
Replies: 2
Views: 132

Re: Studio Pro 13 battery manager

Hi,
The suffix serves only to distinguish between the different model specifications.
Your model with the 64GB is the DTH-1320T and the update is viable for your device.
Just make sure you follow the instructions carefully.
by wacom5
Thu 18. Jun 2020, 11:07
Forum: Drivers
Topic: Mac - Pen strokes are Jagged/Input Lag After Updating to Catalina
Replies: 36
Views: 8027

Re: Mac - Pen strokes are Jagged/Input Lag After Updating to Catalina

I cannot replicate this. Can you please contact our support and provide them with more information about your system?
https://www.wacom.com/support/contact-support
by wacom5
Thu 18. Jun 2020, 08:27
Forum: Pen Tablets
Topic: Intuos S - GIMP - no pressure sensitivity
Replies: 2
Views: 140

Re: Intuos S - GIMP - no pressure sensitivity

You can add different settings for different applications, meaning that you can activate Windows Ink for GIMP and have it deactivated for Adobe or other programs. You can Manually add an App in the Wacom Tablet Preferences.
Image
by wacom5
Wed 17. Jun 2020, 09:09
Forum: Drivers
Topic: Mac - Pen strokes are Jagged/Input Lag After Updating to Catalina
Replies: 36
Views: 8027

Re: Why 6.3.39-1 so laggy?

Hi,
Would you elaborate the question? Which Wacom device and what kind of lag are you experiencing?

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