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Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Search found 561 matches

by wacom5
Tue 14. May 2019, 08:05
Forum: Pen Displays
Topic: Alternatives to Pro Pen 2 on Cintiq Pro 13?
Replies: 3
Views: 58

Re: Alternatives to Pro Pen 2 on Cintiq Pro 13?

Sorry. We don't recommend or endorse any screen protectors.
by wacom5
Mon 13. May 2019, 15:29
Forum: Drivers
Topic: Pointer Events not detecting pen pressure in web browsers.
Replies: 2
Views: 71

Re: Pointer Events not detecting pen pressure in web browsers.

Did you try to diagnose the pen pressure through the driver diagnostics instead? This will give you clearer results.
https://www.wacom.com/en-de/support/?guideTitle=Why-is-pen-pressure-is-not-working%3F&guideId=001-668
by wacom5
Mon 13. May 2019, 15:22
Forum: Pen Displays
Topic: Wacom Cintiq 16 - Impossible to change resolution
Replies: 1
Views: 69

Re: Wacom Cintiq 16 - Impossible to change resolution

Hello. Please check all your cables and connections. What you describe indicates a connection issue that is preventing the Cintiq to be detected correctly by the operating system. Make sure the Graphics Card driver and the Wacom driver are all the latest version (seems like you already covered this)...
by wacom5
Mon 13. May 2019, 15:16
Forum: Pen Displays
Topic: Cintiq 21Ux Disconnects on pen input - Windows 10
Replies: 2
Views: 83

Re: Cintiq 21Ux Disconnects on pen input - Windows 10

Hi.
I have not seen this issue before but sounds like a hardware issue. Try a different USB port. If the issue persists, please contact our support - https://support.wacom.com
by wacom5
Mon 13. May 2019, 15:13
Forum: Pen Displays
Topic: Cintiq Pro 16 - Sudden Disconnect stops pen from working
Replies: 1
Views: 46

Re: Cintiq Pro 16 - Sudden Disconnect stops pen from working

Hello. Make sure the cables are properly connected. The issue you describe is most likely a connection issue and unplugging and plugging should solve the issue without having to reboot the device. If that is the case then please contact our support for further handling. https://support.wacom.com
by wacom5
Mon 13. May 2019, 14:52
Forum: Apps and Services
Topic: Inkscape Registration not possible
Replies: 1
Views: 16

Re: Inkscape Registration not possible

Welcome.
Seems that we have had temporary issue with Wacom ID creation. Please try again. If the issue persists, please contact our support - https://support.wacom.com
by wacom5
Mon 13. May 2019, 14:50
Forum: Pen Tablets
Topic: "Supported tablet not found"
Replies: 1
Views: 14

Re: "Supported tablet not found"

Hi.
Which Mac OSX are you using and which Wacom driver did you install? I recommend you to start by checking the connection through USB. Try a different port / cable.
by wacom5
Mon 13. May 2019, 14:47
Forum: Pen Displays
Topic: Alternatives to Pro Pen 2 on Cintiq Pro 13?
Replies: 3
Views: 58

Re: Alternatives to Pro Pen 2 on Cintiq Pro 13?

Hello.
There are compatible pens like the Grip Pen or the Pro Pen 1 that can use the Flex nib but I wouldn't recommend them to be used on any Wacom Cintiq display. These nibs can grab debris and you run the risk of scratching the display. If this happens, it's not covered by warranty.
by wacom5
Fri 26. Apr 2019, 12:19
Forum: Pen Displays
Topic: Use DTU-1411 for dislay a web page and signature
Replies: 1
Views: 76

Re: Use DTU-1411 for dislay a web page and signature

Hello, The Wacom DTU-1141 will work as a secondary display with a pen sensor. The display component will connect as a second monitor so you can chose what will be displayed through the Windows or Mac Display Settings. As for the Pens Sensor and the signature capture, if you are creating your own app...
by wacom5
Fri 26. Apr 2019, 07:12
Forum: Pen Tablets
Topic: problem connecting with USB dongle
Replies: 8
Views: 166

Re: problem connecting with USB dongle

I have seen other cases before. Seems that it's always at 97%

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