Wacom Forum - Wacom Europe GmbH

Hi, Could be various different things. What is your Wacom device model and Operating System version? First of all make sure you install the Wacom driver properly: Catalina: https://www.wacom.com/support?guideId=015-916 Mojave: https://www.wacom.com/support?guideId=014-001 Then verify the connections...

That is good to read.

Hi, What we see in the video you shared is expected. There will always be a delay between the pen input and rendering the strokes. You can slightly improve this by reducing or disabling Brush Stroke Smoothing or checking the steps here: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-perf...

Please check the specifications of the USB-C port in your Graphics Card and see if DisplayPort 1.2 alternate mode is supported. Also make sure that the USB-C cable is able to support this. Not every USB-C port or cable is able to transmit a video signal. From what you describe Cintiq mode (or Hybrid...

Hi,
Thanks for testing. Please contact our support: https://www.wacom.com/support/contact-support

Hi,
Which Operating System and which driver version did you install?
Make sure you install the right driver for your device.
https://www.wacom.com/support/product-support/drivers

Hi,
What operating system are you using?
I suggest you start by calibrating your Wacom device if you haven't already.
See for Windows:https://youtu.be/4yLXRDwlQic and Mac:https://youtu.be/4yLXRDwlQic

Hi,
That is a really specific question. I don't know how to help with this. It's probably better that you open a ticket with the Dev team: https://developer.wacom.com/developer-dashboard/support
You will need a Wacom ID account if you don't have one already.

You might want to consider the Intuos Pro instead: https://www.wacom.com/products/pen-tabl ... intuos-pro
The programmable touch ring will probably suit your needs.
https://www.youtube.com/watch?v=oGKq8CVThmM

I have seen a similar case with a customer located in Europe. I requested the Support team to contact you about this. We will need to ask you some questions and gather some additional data.