Wacom Forum - Wacom Europe GmbH

I understand your confusion. Hopefully this helps: ⋅  Intuos Pro - Model Number: PTH- X 51 - previous generation ⋅  Wacom Intuos Pro - Model Number: PTH- X 60 - current generation The " X " will indicate the size of the tablet: ⋅  4 - Small ⋅  6 - Me...

Thank you for sharing your experience so far. Hopefully this will also be useful to other users.

As for cleaning, I would only recommend you to check the "Care for your device" section of the manual: http://101.wacom.com/UserHelp/en/TOC/DTH-1620.html

Probably there is an hardware issue. You need to contact support for additional troubleshooting - https://support.wacom.com

This was already addressed here: http://forum.wacom.eu/viewtopic.php?f=11&t=4065

Please reach out to the support team for further testing - https://support.wacom.com

Last month Apple at their annual conference announced the next version of Mac OS, 10.15 Catalina. The OS was released to developers and over the last two days the Public beta has started to roll out. Unfortunately Wacom is not able to support Beta OS systems. However unlike in the past, due to the m...

Thank you for the feedback. The support team will need to check the pictures in that case. If you already contacted support then they should get back to you as soon as possible.

Glad to hear. Have a good day.

Hello, Which operating system are you using? Do you have separate settings for Clip Studio Paint or are you changing the "All" settings? Try adding CSP manually by clicking the "+" button on the right side of the Application pane and set the settings from there. If the issue pers...

Forgive me. I didn't notice that you have the "X" version which will indeed use a different solution.
In case the issue persists, please check the developer support page I shared earlier - https://developer.wacom.com/en-us/developer-dashboard/support