Customer Support: https://support.wacom.com/

DRIVER UPDATE
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here:https://www.wacom.com/en-us/support?guideTitle=Is-there-a-compatible-driver-for-Mac-OS-10.14-Mojave%3F&guideId=d4bced14-ee83-4141-a953-a2d0e39c4946

Wacom Drivers:
September 2018: New drivers released version Driver 6.3.31-4 for Windows and Driver 6.3.31-4 for Mac OSX, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Error Message: "<DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput."
Please check: viewtopic.php?f=6&t=1888

Google Chrome - Clicking issues:
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Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Search found 105 matches

by wacom5
Mon 15. Oct 2018, 10:19
Forum: Pen Displays
Topic: 27QHDT Color Calibration and Display Tech Type
Replies: 6
Views: 1236

Re: 27QHDT Color Calibration and Display Tech Type

I meant that you can pick either. It should make no difference when calibrating the Cintiq 27 QHD.
by wacom5
Mon 15. Oct 2018, 10:16
Forum: Stylus
Topic: Bamboo Ink Stylus rubber nibs ?
Replies: 2
Views: 23

Re: Bamboo Ink Stylus rubber nibs ?

Those are the only available nibs so far.
by wacom5
Mon 15. Oct 2018, 10:14
Forum: Pen Tablets
Topic: new to wacom
Replies: 1
Views: 21

Re: new to wacom

Welcome. The Intuos Pro Small does not use Bluetooth. It uses the Wireless Kit. Please see: https://www.wacom.com/en-de/support?guideTitle=Setting-Up-Your-Wacom-Intuos-or-Intuos-Pro-Wireless-Kit-&guideId=74f4e679-8d47-441f-a0aa-10fbe309d05b If this is not the same device as the one you have, ple...
by wacom5
Mon 15. Oct 2018, 10:08
Forum: Pen Tablets
Topic: <DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput. <dnl> Switch to Power Saving Mode:
Replies: 6
Views: 268

Re: <DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput. <dnl> Switch to Power Saving M

The error message you encounter is generated by the operative system while failing to process the action to open the Wacom Tablet pane . Our driver’s team is currently working on a fix for this and hoping to have this out soon inside a next driver release. Now with that said, since this is a process...
by wacom5
Mon 15. Oct 2018, 10:04
Forum: Pen Computers
Topic: Wacom Link: USB-C Cables not supported?
Replies: 1
Views: 22

Re: Wacom Link: USB-C Cables not supported?

I'm not sure about the specifications of the cable you purchased but if you want to have the same connection as you have with the calbe we provided, you will need a USB-C cable supporting DisplayPort Alternate Mode. Make sure you check the specifications carefully before buying a new cable. These te...
by wacom5
Fri 12. Oct 2018, 09:24
Forum: Pen Displays
Topic: 27QHD Touch unbelievably slow
Replies: 2
Views: 44

Re: 27QHD Touch unbelievably slow

Which video connection are you using? DisplayPort? Have you tried using a different connection? Please try using only Cintiq 27QHD (unplug the other monitors) and see if the lag still occurs. As for the lag in Lightroom, it's been an issue between Windows Ink and Adobe. You can turn off Windows Ink ...
by wacom5
Fri 12. Oct 2018, 09:10
Forum: Pen Tablets
Topic: <DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput. <dnl> Switch to Power Saving Mode:
Replies: 6
Views: 268

Re: <DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput. <dnl> Switch to Power Saving M

This has been reported to the driver team. At the moment there is no solid work around. Apparently this can happen more if you are opening the Wacom Tablet Properties as the 1st thing after opening the Mac’s System Preferences pane, so perhaps opening something else first and then going back and try...
by wacom5
Wed 10. Oct 2018, 15:01
Forum: Stylus
Topic: Bamboo Ink AES top button bug
Replies: 5
Views: 130

Re: Bamboo Ink AES top button bug

Thank you for providing these details. I have forwarded this to the team for further analysis.
by wacom5
Wed 10. Oct 2018, 15:00
Forum: Pen Tablets
Topic: Pen is not responding and lagging
Replies: 7
Views: 138

Re: Pen is not responding and lagging

Either option is fine. You can reach out to Amazon as they are your dealer, or contact Wacom Support: https://support.wacom.com You said your pen is a month old so it should still be under warranty if no external damage occurred.
by wacom5
Wed 10. Oct 2018, 07:24
Forum: Pen Tablets
Topic: Pen is not responding and lagging
Replies: 7
Views: 138

Re: Pen is not responding and lagging

Then the issue is just the pen. You'll need to have it replaced.

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