Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Search found 242 matches

by wacom5
Fri 7. Dec 2018, 09:25
Forum: Pen Tablets
Topic: Need tablet with touch or mouse with absolute position or tracking
Replies: 11
Views: 810

Re: Need tablet with touch or mouse with absolute position or tracking

... The touch mode without the hover will be OK for me. Because this feature would not be used on Photoshop. It would used as an absolute position touchpad. So I am glad that you let me know that this is not a feature in Wacom. But extremely happy about the KC-100 Mouse works in absolute and relati...
by wacom5
Fri 7. Dec 2018, 09:18
Forum: Pen Displays
Topic: Cintiq 27hqdt EK remote hot key problem
Replies: 1
Views: 30

Re: Cintiq 27hqdt EK remote hot key problem

Can you provide more details?
Operating system?
Driver version?
Zbrush Version?
Check your keyboard layout and make sure it matches the Software language as well.
by wacom5
Thu 6. Dec 2018, 10:52
Forum: Pen Tablets
Topic: Need tablet with touch or mouse with absolute position or tracking
Replies: 11
Views: 810

Re: Need tablet with touch or mouse with absolute position or tracking

Main question: What do you want to achieve? Opaque tablets have no absolute touch as this would be impossible to handle in a normal setup... The Wacom Mouse (KC-100) works with Intuos Pro (PTH-x51) and Intuos 4 / Intuos 5. Due to the lack of interest in the mouse we dropped the support for the last...
by wacom5
Wed 5. Dec 2018, 08:20
Forum: Stylus
Topic: Bamoboo Ink + Dell Venue 5855 Pro waviness problem
Replies: 4
Views: 130

Re: Bamoboo Ink + Dell Venue 5855 Pro waviness problem

I don't think this is a software calibration issue but you can give it a try: https://www.windowscentral.com/how-calibrate-touch-enabled-display-windows-10 I don't think the driver would cause this. If the calibration doesn't work, it's most likely a firmware issue, or a Hardware issue. We know the ...
by wacom5
Wed 5. Dec 2018, 08:11
Forum: Pen Displays
Topic: Super detailed Cintiq 24 touch review
Replies: 1
Views: 86

Re: Super detailed Cintiq 24 touch review

Thank you for the honest and detailed review. I will share this with my team.
by wacom5
Wed 5. Dec 2018, 08:03
Forum: Pen Tablets
Topic: Touch not working (Mac OSX)
Replies: 3
Views: 77

Re: Touch not working (Mac OSX)

Please contact our customer support then: https://support.wacom.com
by wacom5
Wed 5. Dec 2018, 08:01
Forum: Pen Computers
Topic: Wacom Color Manager with Mobilestudio Pro (16)
Replies: 5
Views: 349

Re: Wacom Color Manager with Mobilestudio Pro (16)

I believe we are still running tests. It will be up as soon as it's ready. I will post it in the announcement board when it becomes available.
by wacom5
Wed 5. Dec 2018, 07:59
Forum: Pen Displays
Topic: Wacom Cintiq Pro 13 - Mapping Isssue
Replies: 1
Views: 31

Re: Wacom Cintiq Pro 13 - Mapping Isssue

Welcome to the Wacom family. Glad to hear you are enjoying the Wacom Cintiq Pro 13. To clarify, the Wacom driver does not control the resolution of the image. The Wacom driver will be responsible for all the things related with the pen and touch control and all the settings you assign to the pen. Th...
by wacom5
Wed 5. Dec 2018, 07:49
Forum: Pen Displays
Topic: Cintiq 24 Pro Fan Noise
Replies: 23
Views: 4664

Re: Cintiq 24 Pro Fan Noise

It doesn't work despite the update and reduced speed :-(( Once the fan has switched off, then he jumped again and runs audibly. So you switched the fan speed to Low Speed and they are still generating the same amount of noise? Please make sure you pressed "Save" before you closed the Sett...
by wacom5
Mon 3. Dec 2018, 10:01
Forum: Stylus
Topic: Wacom please add this thing! We need scroll
Replies: 1
Views: 28

Re: Wacom please add this thing! We need scroll

Interesting idea but it would be hard to implement without compromising shape and overall pen weight. I will forward this to the team as feedback.

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