Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 671 matches

by wacom5
Wed 26. Jun 2019, 12:35
Forum: Pen Tablets
Topic: Wacom Intuos 2018 portrait mode support
Replies: 3
Views: 138

Re: Wacom Intuos 2018 portrait mode support

From the current line up, only The Wacom Intuos Pro models support this feature.
The Wacom driver will not support the Wacom Intuos in protrait mode and there is no other application that would support this as far as I am aware.
by wacom5
Wed 26. Jun 2019, 12:31
Forum: Pen Tablets
Topic: Pen switches to pen mode from trackpad mode
Replies: 3
Views: 257

Re: Pen switches to pen mode from trackpad mode

Thank you for letting us know.
by wacom5
Wed 26. Jun 2019, 12:30
Forum: Pen Displays
Topic: stop auto scan Input on wacom 24pro
Replies: 3
Views: 136

Re: stop auto scan Input on wacom 24pro

This probably happens because the Cintiq Pro Engine takes a moment to boot and to output a video signal while the Cintiq is much faster. The Cintiq Pro 24 will automatically start scanning if no input signal is found and there is no way to stop this.
by wacom5
Wed 26. Jun 2019, 12:28
Forum: Pen Tablets
Topic: Pen not showing in wacom properties
Replies: 4
Views: 337

Re: Pen not showing in wacom properties

Hello and welcome.
Could you start by letting me know which Operating System, Wacom device model and Driver version?
When the pen contacts the device surface, do you see and LED light ups / bright stronger? If your pen has an eraser, does it also behave the same way?
by wacom5
Tue 25. Jun 2019, 09:05
Forum: Pen Tablets
Topic: Right Press behaving as Right Click for past week or two
Replies: 5
Views: 324

Re: Right Press behaving as Right Click for past week or two

Hi,
Please make sure you update the driver.
If that doesn't work, contact our support - https://support.wacom.com
The issue might be your mouse (KC-100). We have seen this issue a few times with this device.
by wacom5
Tue 25. Jun 2019, 07:34
Forum: Drivers
Topic: Data packets not received if the application is not focused
Replies: 3
Views: 122

Re: Data packets not received if the application is not focused

Hello,
have you installed the latest version of Display Link - https://www.displaylink.com/downloads/windows
If this doesn't help, then please check our developer support page - https://developer.wacom.com/en-us/developer-dashboard/support
by wacom5
Mon 24. Jun 2019, 09:53
Forum: Pen Tablets
Topic: Wacom Intuos 2018 portrait mode support
Replies: 3
Views: 138

Re: Wacom Intuos 2018 portrait mode support

Hello.
The Wacom Intuos 2018 is supported only in horizontal (ExpressKeys up) orientation.
by wacom5
Mon 24. Jun 2019, 09:48
Forum: Pen Tablets
Topic: Right Press behaving as Right Click for past week or two
Replies: 5
Views: 324

Re: Right Press behaving as Right Click for past week or two

Hello.
Which Wacom device and which Wacom driver do you have currently installed?
Could you describe the issue a bit better so I can try to reproduce?
by wacom5
Mon 24. Jun 2019, 09:44
Forum: Pen Displays
Topic: Opinions about Cintiq tablets
Replies: 8
Views: 473

Re: Opinions about Cintiq tablets

That is great feedback. Thank you very much for this.
by wacom5
Mon 24. Jun 2019, 09:13
Forum: Drivers
Topic: Ability to define a set/array of keystrokes to toggle between using a single button.
Replies: 1
Views: 87

Re: Ability to define a set/array of keystrokes to toggle between using a single button.

Hello.
This is not something the Wacom Driver currently supports but perhaps there are 3rd party programs that can do this.

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