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Search found 1183 matches

by wacom5
Thu 27. Aug 2020, 13:13
Forum: Pen Tablets
Topic: pen index in photoshop
Replies: 2
Views: 934

Re: pen index in photoshop

Hi Jack,

Seems that a recent Photoshop update is causing some issues with Windows Ink. Please follow the steps here:
https://community.adobe.com/t5/photoshop/photoshop-cc-2018-ignores-tablet-properties/td-p/9459935?page=1
by wacom5
Thu 27. Aug 2020, 13:09
Forum: Pen Tablets
Topic: need help on wacom CTL-672 in Mac book pro
Replies: 1
Views: 664

Re: need help on wacom CTL-672 in Mac book pro

Sorry to hear that.
Best would to try to boot your Mac in Safe mode and see if you are able to revert any changes. You'll probably need to contact Apple in the end.
by wacom5
Tue 25. Aug 2020, 09:05
Forum: Pen Displays
Topic: Art Pen hard hit on every strokes (Mac)
Replies: 5
Views: 1516

Re: Art Pen hard hit on every strokes (Mac)

If the pen is behaving normally in Diagnostics then this confirms there is not hardware issue. Try testing the pen with a different application - I suggest Krita since it's free and works well with pressure - and see if you have the same issue as you are having with Photoshop. This will help us know...
by wacom5
Tue 25. Aug 2020, 09:03
Forum: Pen Displays
Topic: Cintiq pro 13 not detecting display
Replies: 3
Views: 923

Re: Cintiq pro 13 not detecting display

Hi, Just to clarify, the Cintiq Pro 13 (or any Pen display for that matter) works with 2 components: Video and Pen/Touch data (via USB). The Wacom Driver and all the settings and configuration you did only affects the later and has no influence whatsoever over the video signal. If the Cintiq is not ...
by wacom5
Tue 25. Aug 2020, 08:56
Forum: Pen Tablets
Topic: Intuos Pro M (2015) should you be able to use it also as a touch pad?
Replies: 5
Views: 700

Re: Intuos Pro M (2015) should you be able to use it also as a touch pad?

No worries, you should still be able to get English support in Japan. Use this URL: https://www.wacom.com/en-jp/support https://www.dropbox.com/s/c1yiuclq5jcf5 ... d.jpg?dl=0 Yes, that is the Touch ON function. Touch should not work in case this is turned OFF. I recommend you to take a quick look at...
by wacom5
Mon 24. Aug 2020, 08:19
Forum: Drivers
Topic: [Windows] Driver 6.3.40-2 bug - Express Keys stuck
Replies: 11
Views: 2422

Re: Driver 6.3.40-2 bug - Express Keys stuck

The Driver team is already aware and working on a fix for this issue.
by wacom5
Mon 24. Aug 2020, 08:18
Forum: Pen Tablets
Topic: Intuos Pro M (2015) should you be able to use it also as a touch pad?
Replies: 5
Views: 700

Re: Intuos Pro M (2015) should you be able to use it also as a touch pad?

You are welcome. Feel free to reach out to our support team: https://www.wacom.com/support/contact-support
We have phone, chat and email support.
by wacom5
Mon 24. Aug 2020, 08:03
Forum: Pen Displays
Topic: Macbook Pro 2019 not working with Cintiq Pro?
Replies: 3
Views: 530

Re: Macbook Pro 2019 not working with Cintiq Pro?

OK. So with your Macbook Pro 2019, you should definitely be able to connect the tablet directly Thunderbolt 3 to Thunderbolt 3 (USB-C port <-> USB-C port). You can do this using one of the cables that should come with the Cintiq Pro. Please note that you will still need to power up the Cintiq Pro so...
by wacom5
Mon 24. Aug 2020, 07:43
Forum: Pen Tablets
Topic: Intuos Pro M (2015) should you be able to use it also as a touch pad?
Replies: 5
Views: 700

Re: Intuos Pro M (2015) should you be able to use it also as a touch pad?

Hello Sabina, Welcome to the forum. Yes, you should definitely be able to use the Intuos Pro as a touchpad. The default driver settings already have all the usual gestures enabled so you should not need to make any changes to the settings. Just make sure "Touch" is enabled. Also, be aware ...
by wacom5
Fri 21. Aug 2020, 13:01
Forum: Apps and Services
Topic: Bamboo Paper questions
Replies: 1
Views: 556

Re: Bamboo Paper questions

Hi, Welcome. I don't have an iOS device here so I can't tell exactly how it should look but in the Android version, you can access more color options by double tapping a color. As for pressure, you will need to pair the pen with your device through the app. See the instructions here: https://www.wac...

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