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What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?

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Search found 1099 matches

by wacom5
Mon 15. Jun 2020, 07:03
Forum: Pen Displays
Topic: 20WSX
Replies: 1
Views: 155

Re: 20WSX

Hi,
The 20WSX stand is not compatible with the Cintiq Pro 24. You have 3 options for the Cintiq Pro 24:
  • Ergo Stand
  • Flex Arm
  • VESA Mount
by wacom5
Mon 15. Jun 2020, 06:57
Forum: Pen Displays
Topic: wtabletservicepro keeps crashing over and over
Replies: 2
Views: 197

Re: wtabletservicepro keeps crashing over and over

Hi, Cannot reproduce this issue. If I unplug any tablet from my laptop (Intuos, Cintiq or Cintiq Pro and MobileStudio Pro in Hybrid Mode) the service is not crashing. If this is indeed caused by the driver and not some other external factor, we would need your help. Please contact the support team a...
by wacom5
Wed 10. Jun 2020, 07:14
Forum: Pen Tablets
Topic: CTH 480 S N - Swap Eraser and Drawer
Replies: 2
Views: 249

Re: CTH 480 S N - Swap Eraser and Drawer

Hi,
Depends on the application you are using. You'll need to check the settings of the software.
by wacom5
Mon 8. Jun 2020, 08:26
Forum: Pen Computers
Topic: Messed up screen colors
Replies: 1
Views: 187

Re: Messed up screen colors

The LUT of the MSP's LCD was incorrectly calibrated. You probably tried calibrating the MSP with outdated Software or without updating the firmware first. Your device will need to be repaired. Please contact our support and provide them the BIOS version of your MSP and the Wacom Color Manager softwa...
by wacom5
Mon 8. Jun 2020, 07:46
Forum: Pen Displays
Topic: Problem with On-Screen Controls
Replies: 2
Views: 257

Re: Problem with On-Screen Controls

Hi, You are confusing On-Screen Controls with Touch Keys. These are 2 entirely separate things. On-Screen Controls are programmable virtual keys which you can make appear on the screen to execute pre-determined functions. Touch Keys are Soft-touch Physical Keys that have the functions you mentioned....
by wacom5
Mon 8. Jun 2020, 07:19
Forum: Drivers
Topic: Installing two drivers? (intuos & cintiq)
Replies: 1
Views: 236

Re: Installing two drivers? (intuos & cintiq)

Hi,
Unfortunately this is not possible.
by wacom5
Mon 8. Jun 2020, 07:15
Forum: Pen Displays
Topic: Can a Cintiq do this?
Replies: 2
Views: 227

Re: Can a Cintiq do this?

Hello, You can mirror any display into the Cintiq meaning that what you see (and draw) on the Cintiq can also be viewed in other display. This setup is independent from Wacom and is done through the Operating System. Regarding drawing and pasting finished drawings in PowerPoint, it really depends on...
by wacom5
Mon 8. Jun 2020, 07:06
Forum: Pen Displays
Topic: Wacom One - power supply issue
Replies: 1
Views: 154

Re: Wacom One - power supply issue

Hi,
I'm not sure what you mean. Maybe you can share some pictures? You can also contact support directly for further assistance.
https://www.wacom.com/support/contact-support
by wacom5
Mon 8. Jun 2020, 07:01
Forum: Pen Displays
Topic: No USBc port. Solutions please!
Replies: 2
Views: 180

Re: No USBc port. Solutions please!

Hi,
Yes, this was addressed 2 years ago with the release of the Wacom Link Plus.
All units produced after March 2018 already include this in the box. When you look to buy one, make sure it come with it.
by wacom5
Mon 8. Jun 2020, 06:58
Forum: Pen Displays
Topic: Pro pen 3D bug
Replies: 2
Views: 249

Re: Pro pen 3D bug

Hi, Which Operating System and Wacom tablet model are you using? Haven't heard anything about such a bug. Are you recovering your preferences when this happens? Typically, removing an input device by pressing the "-" button will do it permanently. However, if your preferences backup includ...

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