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Search found 1183 matches

by wacom5
Fri 21. Aug 2020, 12:41
Forum: Pen Displays
Topic: Macbook Pro 2019 not working with Cintiq Pro?
Replies: 3
Views: 530

Re: Macbook Pro 2019 not working with Cintiq Pro?

Wait, when you say your Mac has USB-C ports only, I assume these are Thunbolt so you should be able to plug the Cintiq Pro directly without needing adapters... Have you tried this?
by wacom5
Thu 20. Aug 2020, 10:44
Forum: Pen Tablets
Topic: Intous 4 tablet fails to install correctly with multiple Wacom Drivers
Replies: 1
Views: 361

Re: Intous 4 tablet fails to install correctly with multiple Wacom Drivers

If the pen is not being detected by the drive then it's either defective, or not compatible with your device.
Please check with our support directly for further troubleshooting.
by wacom5
Thu 20. Aug 2020, 10:40
Forum: Pen Tablets
Topic: Wacom Intuos BT: Delay before effective connection
Replies: 1
Views: 320

Re: Wacom Intuos BT: Delay before effective connection

Hi,
Give this a try: https://www.wacom.com/en-de/support?guideId=003-302
Other from that, this seems to be an OS related issue. I suggest you check in the Apple forums.
by wacom5
Thu 20. Aug 2020, 10:30
Forum: Pen Tablets
Topic: Intous pro issues
Replies: 1
Views: 339

Re: Intous pro issues

Might be a hardware issue. Please contact the Customer Support team.
by wacom5
Thu 20. Aug 2020, 10:17
Forum: Pen Displays
Topic: Art Pen hard hit on every strokes (Mac)
Replies: 5
Views: 1516

Re: Art Pen hard hit on every strokes (Mac)

The the diagnose section of the Wacom Tablet Preferences (click on "About" and then "Diagnose") and look for the pressure indicator. This sould confirm if there is a hardware issue with the pen, or if the problem is in the PS settings.
by wacom5
Thu 20. Aug 2020, 10:13
Forum: Pen Displays
Topic: After update SPACE not mappable on ExpressKeys
Replies: 7
Views: 832

Re: After update SPACE not mappable on ExpressKeys

I have the same problem plus this message when I try to access the onscreen keyboard: "You have attempted to run an application (Keyboard Viewer) which can not be found or run." Have re-installed the latest driver as advised by Wacom support but hasn't solved it. (I'm non a Mac running Ca...
by wacom5
Thu 20. Aug 2020, 10:11
Forum: Pen Displays
Topic: After update SPACE not mappable on ExpressKeys
Replies: 7
Views: 832

Re: After update SPACE not mappable on ExpressKeys

Hi Yesterday I had the previous driver installed (previous to current), and all my ExpressKeys were set up and fine. Today, I did the update to latest driver (again) in an attempt to resolve other issues. However, inside Photoshop, the KeyStroke of SPACE (used to manipulate the hand icon to move th...
by wacom5
Thu 20. Aug 2020, 10:07
Forum: Pen Displays
Topic: Mouse hangs when Wacom display is turned off\ disconnected
Replies: 1
Views: 313

Re: Mouse hangs when Wacom display is turned off\ disconnected

Does your Mouse have a driver? Did you try updating it, etc? When the Wacom ONE is turned off and/or unplugged, the Wacom driver is not interfering with your system so I'm not sure what is happening. Does the same happen if you uninstall the driver?
by wacom5
Thu 20. Aug 2020, 09:01
Forum: Pen Computers
Topic: RealSense camera update?
Replies: 1
Views: 488

Re: RealSense camera update?

Intel stopped releasing updates for this camera version a while ago unfortunately.
by wacom5
Thu 20. Aug 2020, 08:57
Forum: Pen Tablets
Topic: Help needed please
Replies: 1
Views: 303

Re: Help needed please

Hi, Did you check our support page and report the issue to Customer Support? Please give that a try. Otherwise, please clarify which operating system you are using and which Wacom Driver version you have installed. Please provide a clear description of the issue and how to replicate so we can try to...

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