Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 671 matches

by wacom5
Mon 29. Oct 2018, 11:41
Forum: Pen Tablets
Topic: bug ?
Replies: 2
Views: 436

Re: bug ?

Try adding PS as an application manually. You need to find the folder where you have installed and where you start if from.
by wacom5
Mon 29. Oct 2018, 11:37
Forum: Pen Displays
Topic: Cintiq 24 pro connection
Replies: 2
Views: 397

Re: Cintiq 24 pro connection

That will not work in the way you desire. There are two components that you need to worry about when connecting the Cintiq Pro 24: The video signal and the pen/touch data. USB-C to USB-C cables are able to transmit this through a single cable (if you have the right cable) but if you use a USB-C to m...
by wacom5
Mon 29. Oct 2018, 11:32
Forum: Pen Displays
Topic: Cintiq Pro 24, Power Saving
Replies: 11
Views: 1576

Re: Cintiq Pro 24, Power Saving

Have you tried:
Open Wacom Display Settings > Advanced > Energy Smart: OFF
by wacom5
Mon 29. Oct 2018, 11:23
Forum: Pen Tablets
Topic: Touch User Mode Driver crash
Replies: 1
Views: 495

Re: Touch User Mode Driver crash

by wacom5
Mon 29. Oct 2018, 11:16
Forum: Stylus
Topic: Bamboo INK - stuck toggled windows key
Replies: 11
Views: 3436

Re: Bamboo INK - stuck toggled windows key

The issue has been reported to our driver team. They are working on it with Microsoft.
by wacom5
Mon 29. Oct 2018, 11:05
Forum: Pen Computers
Topic: Crash / Freeze stylus Companion 2 and Photoshop !!
Replies: 1
Views: 238

Re: Crash / Freeze stylus Companion 2 and Photoshop !!

Doesn't seem like a pen hardware issue but a software issue. This could be a simple issue with the preferences file being corrupt. Have you tried removing backing up and removing your preferences? Try using the default preferences for a bit and see if the issue still occurs. If the workflow is stabl...
by wacom5
Mon 29. Oct 2018, 10:56
Forum: Pen Tablets
Topic: Intuos 4 randomly right-clicking
Replies: 2
Views: 370

Re: Intuos 4 randomly right-clicking

First, backup and reset the preferences and see if the issue still occurs. If the issue still happens, disable the pen button assign to right click by default - if this resolves the issue then there might be something with your pen button. You should have the pen replaced in this case. If the issue ...
by wacom5
Mon 29. Oct 2018, 10:50
Forum: Pen Tablets
Topic: Problems with standard gestures / touch action / WDC Autostart
Replies: 2
Views: 1689

Re: Problems with standard gestures / touch action / WDC Autostart

1. Make sure you have enable the touch permissions - https://www.wacom.com/en-de/support?guideTitle=Why-is-touch-not-working-on-Mac-OS-10.14%3F&guideId=3854ea4d-fa27-49c1-99d3-906e68d9046a 2. Does this only happen with this software? Try resetting your preferences and adjusting the double click ...
by wacom5
Fri 26. Oct 2018, 10:32
Forum: Pen Displays
Topic: screen settings not working
Replies: 2
Views: 1906

Re: screen settings not working

Please try to perform a clean driver install: https://www.wacom.com/en-de/support?guideTitle=How-do-I-uninstall-(manually)-and-re-install-the-Wacom-driver-on-Mac-OS-for-a-Pen-Tablet%2C-Pen-Display%2C-or-Pen-Computer%3F&guideId=92364887-7911-4c75-9b65-246b7be65e0b If the issue persists, please co...
by wacom5
Fri 26. Oct 2018, 10:23
Forum: Pen Displays
Topic: Cintiq Pro 24, lag
Replies: 11
Views: 2801

Re: Cintiq Pro 24, lag

Thank you for confirming. As I said, the RAM will not change anything if this is a GFX issue. I found some other users reporting this flickering issue and it seems to be related to nVidia: http://www.tomshardware.co.uk/forum/id-3531011/ongoing-display-issues-dual-monitor.html Most of these users see...

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