Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 671 matches

by wacom5
Thu 25. Oct 2018, 14:51
Forum: Pen Tablets
Topic: Intous 5. Zbrush randomly loses pressure sensitivity
Replies: 3
Views: 1936

Re: Intous 5. Zbrush randomly loses pressure sensitivity

I don't think this is a Wacom driver issue. Make sure your Windows is update. Zbrush uses Wintab for pressure control so make sure Wintab is up to date.
by wacom5
Thu 25. Oct 2018, 14:22
Forum: Pen Computers
Topic: Photoshop 20; sice of brush nomore changebal
Replies: 2
Views: 1388

Re: Photoshop 20; sice of brush nomore changebal

I would need more information in order to be able to answer that question. Which operating system are you using? Which Wacom device? What driver version do you have installed? Did you check with Adobe? Seems this issue is known to them: https://feedback.photoshop.com/photoshop_family/topics/photosho...
by wacom5
Wed 24. Oct 2018, 09:09
Forum: Pen Computers
Topic: Rotation Lock Button not working
Replies: 3
Views: 1438

Re: Rotation Lock Button not working

Glad to help.
by wacom5
Wed 24. Oct 2018, 08:29
Forum: Pen Displays
Topic: Cintiq 22HD Unresponsive
Replies: 1
Views: 1271

Re: Cintiq 22HD Unresponsive

You should contact our support.
by wacom5
Tue 23. Oct 2018, 09:34
Forum: Pen Tablets
Topic: Intuos "a supported tablet was not found"
Replies: 6
Views: 1557

Re: Intuos "a supported tablet was not found"

Which Intuos do you have?
Make sure the tablet is connected directly to a USB port, no through a Hub or monitor port.
by wacom5
Tue 23. Oct 2018, 09:01
Forum: Pen Displays
Topic: Cintiq Pro 24, lag
Replies: 11
Views: 2801

Re: Cintiq Pro 24, lag

I assume your Mac is also fully up to date. The lag you describe is definitely and visual rendering issue. Make sure you install the latest Wacom driver from https://www.wacom.com/support/product-support/drivers . Once this is done, please: Open System Preferences Select Wacom Tablet Click About Cli...
by wacom5
Tue 23. Oct 2018, 08:33
Forum: Pen Displays
Topic: Wacom Cintiq Pro 16 NOT WORKING ON MAC
Replies: 3
Views: 5097

Re: Wacom Cintiq Pro 16 NOT WORKING ON MAC

Which Mac OS version? Please try a full driver install: https://www.wacom.com/en-de/support?guideTitle=How-do-I-uninstall-(manually)-and-re-install-the-Wacom-driver-on-Mac-OS-for-a-Pen-Tablet%2C-Pen-Display%2C-or-Pen-Computer%3F&guideId=92364887-7911-4c75-9b65-246b7be65e0b If you are using Mojav...
by wacom5
Tue 23. Oct 2018, 08:23
Forum: Pen Computers
Topic: MSP13 no image rotation option on second monitor
Replies: 1
Views: 1276

Re: MSP13 no image rotation option on second monitor

1. If you are using the MobileStudio as a screen, then the oritantion settings need to be set from your computer settings. I don't know which computer you have so I cannot recommend you how to set this up but if you are using Windows it should be available in Display settings under Orientation.
2. No
by wacom5
Tue 23. Oct 2018, 08:19
Forum: Pen Computers
Topic: Rotation Lock Button not working
Replies: 3
Views: 1438

Re: Rotation Lock Button not working

When I test with SharpKeys, the key being detected is Special: Left Windows (E0_5B) , not F14. This feature is managed by Windows. Please try this: https://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/windows-10-rotation-lock-grayed-out/ec7ca8df-7e5a-48e9-8d8f-9114020857f9 If ...

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