Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 701 matches

by wacom5
Mon 5. Nov 2018, 10:21
Forum: Pen Computers
Topic: Using the MSP as a PC screen. Thunderbolt with adapter.
Replies: 65
Views: 8957

Re: Using the MSP as a PC screen. Thunderbolt with adapter.

You need to wait for the firmware update for the feature to become enabled again.
by wacom5
Mon 5. Nov 2018, 10:20
Forum: Pen Tablets
Topic: Wacom Intous - Sudden bumps when drawing?
Replies: 1
Views: 334

Re: Wacom Intous - Sudden bumps when drawing?

You might have a dead scan line in your tablet pen sensor. Please reach out to the support team here.
by wacom5
Mon 5. Nov 2018, 10:17
Forum: Pen Displays
Topic: Cintiq Pro 16 Pen Glitch
Replies: 1
Views: 294

Re: Cintiq Pro 16 Pen Glitch

How are you connecting the device to your computer? Does the same thing happen when you use the eraser end of the Pen to paint? You might have an issue with the pen's pressure sensor.
by wacom5
Mon 5. Nov 2018, 10:10
Forum: Pen Tablets
Topic: Pen doesn´t draw until I drag it.
Replies: 3
Views: 730

Re: Pen doesn´t draw until I drag it.

Is this it the visual issue you are referring too?
https://www.youtube.com/watch?v=nUlkxjUYY9I
by wacom5
Mon 5. Nov 2018, 09:33
Forum: Smartpads
Topic: Bamboo Folio - Bamboo react without pen touching
Replies: 1
Views: 312

Re: Bamboo Folio - Bamboo react without pen touching

Sounds like your pen has some issue with the nib and the pressure sensor. I have requested someone from the French Customer Support team to contact you.
by wacom5
Fri 2. Nov 2018, 12:18
Forum: Pen Tablets
Topic: <DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput. <dnl> Switch to Power Saving Mode:
Replies: 15
Views: 5786

Re: <DNL> Lorem ipsum iunctus tabula haud diutius laboris. Est mortuus. Absentis. Kaput. <dnl> Switch to Power Saving M

I haven't been able to reproduce this issue. I tried on two computers. Could you provide a bit more details? Have you made a full manual uninstall or did you just uninstall the driver?
by wacom5
Fri 2. Nov 2018, 08:31
Forum: Pen Computers
Topic: Can MSP connect to internet using ethernet cable?
Replies: 2
Views: 460

Re: Can MSP connect to internet using ethernet cable?

I haven't actually tested this. Normally we just use the Wi-Fi connection.
I would suggest you to make sure Windows is fully updated and maybe try a different adaptor.
by wacom5
Fri 2. Nov 2018, 08:09
Forum: Apps and Services
Topic: Inkspace Updates
Replies: 0
Views: 2355

Inkspace Updates

New features: Ink-to-video and Create new page are now LIVE for Desktop versions of the Inkspace App. For Mac OSX and Windows 7 & 8: https://www.wacom.com/getting-started/inkspace For Windows 10: https://www.microsoft.com/store/productId/9NG5X2820FGX Note: There was an issue making Bamboo Folio ...
by wacom5
Tue 30. Oct 2018, 11:08
Forum: Pen Displays
Topic: Cintiq Pro 24, Power Saving
Replies: 11
Views: 1741

Re: Cintiq Pro 24, Power Saving

This is very strange. Normally you should be able to power on your computer and then power up the Cintiq and it should be picked up by the computer and the Wacom driver immediately. The whole behaviour is very abnormal. I have also tried to reproduce this with a different Cintiq Pro 24 and it behave...

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