Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 15 matches

by ricoholmes
Sun 1. Jan 2017, 09:35
Forum: Pen Displays
Topic: Cintiq 27QHD Touch - Pinch Zoom no longer working
Replies: 52
Views: 28658

Re: Cintiq 27QHD Touch - Pinch Zoom no longer working

Onii077 - Thank you very much for the suggestion and helping me troubleshoot this. No problem editing the xml. This guide was also a superb help should anyone else ever need to: http://blog.nuclex-games.com/2013/09/using-wacom-touch-gestures-in-unsupported-applications/ Now, unfortunately it doesn't...
by ricoholmes
Sat 31. Dec 2016, 10:02
Forum: Pen Displays
Topic: Cintiq 27QHD Touch - Pinch Zoom no longer working
Replies: 52
Views: 28658

Re: Cintiq 27QHD Touch - Pinch Zoom no longer working

Also, just to clarify: TOUCH does work. It's the two-finger gestures that are failing completely. Pinch to Zoom and Rotate The whole reason for purchasing a touch unit for me, and they worked fine until a week or so ago. I know I might seem like I'm ranting, but it's frustrating and infuriating bein...
by ricoholmes
Fri 30. Dec 2016, 13:26
Forum: Pen Displays
Topic: Cintiq 27QHD Touch - Pinch Zoom no longer working
Replies: 52
Views: 28658

Re: Cintiq 27QHD Touch - Pinch Zoom no longer working

Hello, and thank you for the reply. Having done all you mentioned (again) I finally gave up and completely re-installed the machine. It's been a couple of years anyway, so I thought maybe something had become corrupted. So, fresh start, clean machine. Pinch to Zoom still doesnt work. Half day wasted...
by ricoholmes
Wed 28. Dec 2016, 20:00
Forum: Pen Displays
Topic: Cintiq 27QHD Touch - Pinch Zoom no longer working
Replies: 52
Views: 28658

Re: Cintiq 27QHD Touch - Pinch Zoom no longer working

Answer from Wacom: The Wacom driver supports several methods of touch handling. On Windows8.x it supports the standard 2 finger multitouch gestures for scrolling/panning/zooming. This requires a touchscreen device as primary display. If you have tablet with touchscreen like a Cintiq, the driver all...
by ricoholmes
Tue 27. Dec 2016, 10:31
Forum: Pen Displays
Topic: Cintiq 27QHD Touch - Pinch Zoom no longer working
Replies: 52
Views: 28658

Cintiq 27QHD Touch - Pinch Zoom no longer working

Windows 10, tested on drivers up to 6.3.19 The QHD has been superb for the last year right up until last week, when suddenly pinch to zoom (and rotate) stopped working. It still works in windows Edge Browser, but that's the only place I can get it to work, making me assume it's a windows update issu...

Go to advanced search