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Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?
eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Search found 56 matches
- Thu 15. Mar 2018, 13:57
- Forum: Pen Displays
- Topic: WACOM EK-REMOTE
- Replies: 5
- Views: 4853
Re: WACOM EK-REMOTE
The receiver is very small and likely got lost. Its something you should be able to get replaced fairly cheap from wacom to get your remote working wirelessly again. The remote is not bluetooth. It requires the receiver to work wirelessly.
- Thu 15. Mar 2018, 08:56
- Forum: Pen Displays
- Topic: WACOM EK-REMOTE
- Replies: 5
- Views: 4853
Re: WACOM EK-REMOTE
Do you have the wireless receiver connected to the Imac Pro. Its a small square that looks like a mouse receiver. If you dont have this it wont connect wirelessly, You should have got 3 things with your remote. The remote, a usb cord, and a small receiver. If you havent used it in 2+ years I am thin...
- Wed 14. Mar 2018, 22:35
- Forum: Pen Displays
- Topic: Razor Stealth
- Replies: 1
- Views: 1963
Razor Stealth
The 13 inch Razor Stealth has a single thunderbolt 3 port for power. Its the only thunderbolt 3 plug the machine has. If I attach the Wacom 16 pro to the Razor Stealth thunderbolt I will have to detach the Razors power supply. Will the power supply from the Wacom Cintiq pro 16 pass through to the Ra...
- Tue 13. Mar 2018, 19:17
- Forum: Pen Displays
- Topic: much shorter cables for your wacom cintiq pro
- Replies: 0
- Views: 2159
much shorter cables for your wacom cintiq pro
I love my wacom cintiq pro. I use the included wacom link adapter but the cords it came with are 6 feet long. So you have the long length of the usbc cord then the wacom link then 2 cables that are 6 feet long each. This is way too long if you have it just on a desk. I found 2 cables that are 1.5 fe...
- Mon 12. Mar 2018, 23:04
- Forum: Pen Computers
- Topic: Is wacom studio pro 13 good as computer?
- Replies: 8
- Views: 5529
Re: Is wacom studio pro 13 good as computer?
That HP ZBook X2 looks really nice. It even has newer updated graphics than the wacom. Thats on my radar for sure.
- Sun 11. Mar 2018, 15:10
- Forum: Pen Displays
- Topic: Ergotron arm on new Cintiq Pro
- Replies: 2
- Views: 2774
Re: Ergotron arm on new Cintiq Pro
There is no VESA mount on the back of the unit but there are 2 screw holes on each side for the wacom stand. Several people have been fabricating a VESA mount that attach to those holes on each side but its just experimenting at this point.
- Sat 10. Mar 2018, 16:36
- Forum: Pen Computers
- Topic: credit towards new device
- Replies: 2
- Views: 2570
credit towards new device
I have a like new wacom cintiq companion hybrid. its the 32gb bought retail from wacom. Does anyone know if I could trade in my hybrid to wacom to get credit for another device like the new 24.
- Mon 5. Mar 2018, 17:06
- Forum: Pen Displays
- Topic: Cintiq Pro 13HD No Signal
- Replies: 4
- Views: 6978
Re: Cintiq Pro 13HD No Signal
The easiest way to tell if your usb c port supports display alternate mode is if it advertises it as a thunderbolt 3 connection. The only time ive seen a usb c port support display alternate mode is if it actually advertises it as a thunderbolt 3 port. They look identical but function differently.
- Sun 4. Mar 2018, 15:01
- Forum: Pen Displays
- Topic: screen protector for pro 16
- Replies: 4
- Views: 4245
Re: screen protector for pro 16
Thanks guys. I bought a atFoliX from ebay. I did not understand the versions much so I think I got the thicker shock one. All I can do is try it and see if I like it. I actually like the cintiq pro 16 naked I love the texture and the clarity but it already has a small scratch so I want to put a prot...
- Fri 2. Mar 2018, 20:22
- Forum: Pen Displays
- Topic: red tint on wacom 16 pro and macbook air
- Replies: 1
- Views: 1841
Re: red tint on wacom 16 pro and macbook air
never mind i read the main thread. it is Mac OSX Sierra causing it. Toggling nightshift on and off fixes it temporarily until the computer sleeps or the monitor is shut off then you have to toggle it again or dont use Sierra