Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 49 matches

by tomatogoatee
Tue 3. Apr 2018, 11:17
Forum: Pen Computers
Topic: Pen only drags canvas in PS (MSP)
Replies: 10
Views: 3985

Re: Pen only drags canvas in PS (MSP)

I had this happening on my Wacom MSP 16. This solved it for me: https://forums.adobe.com/message/10019690#10019690 I hope it works for you... That's what I ended up doing in order to get it to work last night. This morning, Adobe told me the problem stems from the recent Windows update KB4089848. I...
by tomatogoatee
Mon 2. Apr 2018, 14:19
Forum: Pen Computers
Topic: Pen only drags canvas in PS (MSP)
Replies: 10
Views: 3985

Pen only drags canvas in PS (MSP)

I'm REASONABLY certain this is a problem with some random Windows update because there hasn't been either a Wacom or Adobe update since this weekend... When I booted up PS this morning, I can not use the pen when trying to draw on the canvas. When I do, the pen simply drags the canvas as though it w...
by tomatogoatee
Mon 19. Mar 2018, 02:08
Forum: Pen Computers
Topic: MSP 16 automatically booting?
Replies: 3
Views: 916

Re: MSP 16 automatically booting?

Just a followup, the problem is still persisting. 10:07pm EST, my MSP just turned itself on.

Addendum:
It turned itself back on AGAIN at 10:29pm EST. Roughly 20 minutes later...
(This is getting to be a concern...)

Addendum 2: And AGAIN! 10:34pm EST...
by tomatogoatee
Mon 19. Mar 2018, 00:46
Forum: Pen Computers
Topic: MSP 16 automatically booting?
Replies: 3
Views: 916

Re: MSP 16 automatically booting?

I don't know if this was the issue or not, but supposedly the "Fast Startup" option in Windows 10 is the culprit. It doesn't actually allow the computer to shut down completely. I turned that option off and haven't seen the tablet randomly boot yet. But it's only been 24 hours...
by tomatogoatee
Sun 18. Mar 2018, 00:48
Forum: Pen Computers
Topic: MSP 16 automatically booting?
Replies: 3
Views: 916

MSP 16 automatically booting?

Three times it's happened where I have my MSP sitting next to me on my desk and it just randomly booted up. The first time, I had just disconnected from using it as a slave on my desktop. I had pulled out the Wacom Link and A/C adapter and shut the tablet down. It was off. I collapsed the stand and ...
by tomatogoatee
Mon 19. Feb 2018, 13:19
Forum: Pen Computers
Topic: MSP Unable to right-click using the pen?
Replies: 2
Views: 1459

MSP Unable to right-click using the pen?

Alright, I'm really starting to get frustrated at this point. In Photoshop, Artrage, CSP, or Windows Explorer the right-click function works exactly as you would expect it. You get a context menu! However in Chrome, Firefox, Edge, or even IE, the right click simply does not work. On top of that, it ...
by tomatogoatee
Thu 8. Feb 2018, 19:09
Forum: Pen Computers
Topic: wacom stand
Replies: 24
Views: 10272

Re: wacom stand

I wrote a long review of the stand, but here's my tl;dr version: It's nice, but not $100 nice. $60 is more reasonable, but I'd say $50 is the ideal price. There's nicer stands out there, but none that fit so perfectly. If you want the smaller footprint or less to carry around, then you should defini...
by tomatogoatee
Thu 8. Feb 2018, 19:06
Forum: Pen Computers
Topic: Creator update on MSP: Weird problems?
Replies: 0
Views: 1031

Creator update on MSP: Weird problems?

Well, a couple of problems and some annoyances I hope to get help with. First problem is the pen detection not working correctly in some apps. Primarily Chrome. If I try to move the Chrome window by dragging the title bar or close it using the X in the corner, the pen seems to choke out the system. ...
by tomatogoatee
Tue 23. Jan 2018, 15:13
Forum: Pen Computers
Topic: wacom stand
Replies: 24
Views: 10272

Re: wacom stand

timecore wrote:How about offering the same discount to us too?


Wow... That's pretty uncool, Wacom... Folks in Europe have been waiting just as long as the rest of us.
by tomatogoatee
Tue 23. Jan 2018, 11:46
Forum: Pen Computers
Topic: wacom stand
Replies: 24
Views: 10272

Re: wacom stand

It would seem the stand is now available! I got an email yesterday afternoon mentioning it's release and that it was 50% off for a limited time. Oddly enough, the email was sent to the address I registered with here on the forums and not the one I used to actually buy the MSP from the store page. So...

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