Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 49 matches

by tomatogoatee
Fri 24. Nov 2017, 15:05
Forum: Pen Computers
Topic: wacom stand
Replies: 24
Views: 9421

Re: wacom stand

We're almost to the end of the month and still no stand. I checked back in with their live chat and... Well... Me: I was told earlier this month the stand for the MSP would be released this month, but haven't seen any news about it. Is it still planned for November release? Edgar: Thank you for cont...
by tomatogoatee
Wed 22. Nov 2017, 13:51
Forum: Pen Displays
Topic: Cintiq Pro 16 Stands eta?
Replies: 10
Views: 5081

Re: Cintiq Pro 16 Stands eta?

We apologize to customers for the late availability of the Wacom MobileStudio Pro 13”/16” and Cintiq Pro 13”/16” stand. We understand your frustration with the stand not being available for shipment with the product. It’s no excuse, but the delay has been caused by technical issues. We want to ensu...
by tomatogoatee
Wed 8. Nov 2017, 14:06
Forum: Pen Computers
Topic: wacom stand
Replies: 24
Views: 9421

Re: wacom stand

Honestly, although looking nice and all, I think the Wacom stand is overkill, at least in terms of price. I got this one here(link below) from Amazon and it works perfectly. It's light, super flat when folded and easy to travel with and totally stable for a fraction of the Wacom stand price. https:...
by tomatogoatee
Tue 7. Nov 2017, 16:11
Forum: Pen Computers
Topic: wacom stand
Replies: 24
Views: 9421

Re: wacom stand

So I did the "Live Chat" on that page this morning and talked with someone named Guido. He said the stand was due to be released this month and it would have a price of $99.90 USD. The price could change, but I personally think that's unlikely.

Chat log screenshots
by tomatogoatee
Mon 6. Nov 2017, 13:10
Forum: Pen Computers
Topic: Wacom Mobile Studio Pro 13" side switch problem
Replies: 2
Views: 2657

Re: Wacom Mobile Studio Pro 13" side switch problem

Just out of curiosity, in the power settings, the power switch can be be set to 'Do Nothing.' Is it possible that setting got changed? If it hasn't been changed, then try changing it to a different action then back to 'sleep' and see if it starts behaving.
by tomatogoatee
Mon 6. Nov 2017, 13:04
Forum: Pen Computers
Topic: Will the MobileStudio Pro be ever ready for prime time?
Replies: 3
Views: 2870

Re: Will the MobileStudio Pro be ever ready for prime time?

... ordered and msp16 from Amazon which recently turned out to have a hardware/power issue, that from what I have read was somewhat frequently occurring with earlier batches. I will admit that buying from stores on Amazon can be a crap-shoot sometimes. But the MSP I ordered said it was sold by Amaz...
by tomatogoatee
Mon 6. Nov 2017, 12:48
Forum: Pen Computers
Topic: wacom stand
Replies: 24
Views: 9421

Re: wacom stand

It's been almost a year and there has yet to be any official response from Wacom regarding the much-anticipated stand... I have a feeling that it's been so long in the product life-cycle that Wacom isn't likely to make one at this point...

Of course, you could always get creative.
by tomatogoatee
Fri 3. Nov 2017, 14:11
Forum: Pen Computers
Topic: Driver update suggestion: Touch ring buttons
Replies: 0
Views: 1698

Driver update suggestion: Touch ring buttons

Please, please, PLEASE give us an option to disable the touch ring on the MSP and allow us to assign other functions to the buttons! Personally, I just can't use the touch ring because it either doesn't register my finger or it registers 500 inputs once I touch it. Seriously, I cannot use it to adju...
by tomatogoatee
Fri 3. Nov 2017, 13:46
Forum: Pen Computers
Topic: MSP 16 Screen Protector
Replies: 1
Views: 1826

Re: MSP 16 Screen Protector

When I got the screen protector for my MSP 16, I wanted an anti-glare one, too. But nobody was making them at that time, so I ended up buying this: https://www.amazon.com/dp/B06VVWB9XD/ref=cm_sw_r_tw_dp_x_L0g.zb68XQ2E6 But now that company IS making anti-glare protectors for the MSP 16. The same com...
by tomatogoatee
Thu 2. Nov 2017, 12:33
Forum: Pen Computers
Topic: Will the MobileStudio Pro be ever ready for prime time?
Replies: 3
Views: 2870

Re: Will the MobileStudio Pro be ever ready for prime time?

This is my personal experience, so take it with a grain of salt. I am probably one of the outliers, but I have had zero problems using my MSP. From when I opened the box to today, I use it all the time and have never encountered any of the problems I've seen people bring up. I have never seen it blu...

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