Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 50 matches

by tomatogoatee
Thu 2. Nov 2017, 12:33
Forum: Pen Computers
Topic: Will the MobileStudio Pro be ever ready for prime time?
Replies: 3
Views: 3125

Re: Will the MobileStudio Pro be ever ready for prime time?

This is my personal experience, so take it with a grain of salt. I am probably one of the outliers, but I have had zero problems using my MSP. From when I opened the box to today, I use it all the time and have never encountered any of the problems I've seen people bring up. I have never seen it blu...
by tomatogoatee
Fri 29. Sep 2017, 17:50
Forum: Pen Computers
Topic: Express keys on MSP; Lock the tablet?
Replies: 0
Views: 2247

Express keys on MSP; Lock the tablet?

Is there any way to setup one of the express keys to lock the tablet? I tried to assign a keystroke of Win+L, but it just opens the start menu. I don't know what kind of clout the board mods have over the software development, but if 'Lock Computer' could BECOME an option in a future driver version,...
by tomatogoatee
Thu 28. Sep 2017, 14:48
Forum: Pen Computers
Topic: Pro Pen 2 rattle
Replies: 3
Views: 3498

Re: Pro Pen 2 rattle

...hold the eraser cap with a finger and try again. It isn't the eraser. It definitely sounds like it's traveling from one end of the barrel to the other. If I were to send this for warranty repair, would I be required to send the MSP as a whole? Because I can still use my old Pro Pen while this is...
by tomatogoatee
Wed 27. Sep 2017, 15:57
Forum: Pen Computers
Topic: Pro Pen 2 rattle
Replies: 3
Views: 3498

Pro Pen 2 rattle

I just noticed today a bad rattle inside the PP2 that came with my MSP. It's really bad. Sometimes, whatever is causing it will get stuck and it'll be quiet. Other times, it sounds like a rain stick. It's terrible. The thing is, the pen itself appears to be working properly. Tilt, pressure, side but...
by tomatogoatee
Thu 31. Aug 2017, 14:26
Forum: Pen Computers
Topic: Charging MSP: Which port?
Replies: 2
Views: 3350

Charging MSP: Which port?

I know the MSP will charge regardless of which USB-C port I plug the brick into, but is there a BEST port? (I generally use the center port.)
by tomatogoatee
Thu 31. Aug 2017, 14:22
Forum: Pen Computers
Topic: Is 'palm rejection' a real thing?
Replies: 1
Views: 3587

Re: Is 'palm rejection' a real thing?

That is exactly how the palm rejection on the MSP works. As long as the pen is detected, touch input is disabled. Unfortunately, the touch sensor isn't smart enough to realize that, for example, more than 1cm² of detected input should be rejected as possible palm contact. It just thinks you have a G...
by tomatogoatee
Tue 1. Aug 2017, 14:32
Forum: Pen Computers
Topic: Alternate charger for MSP
Replies: 14
Views: 13834

Re: Alternate charger for MSP

Original power supply for MSP is available in the eStore: https://eu-store.wacom.com/Catalog/Accessories/ACK42714#/undefined1 In case you look on other stores (like the US or the UK store): Part number is ACK42714 €90... BUT WAIT! Don't forget the additional €15 for the cable to actually plug it in...
by tomatogoatee
Thu 27. Jul 2017, 18:30
Forum: Pen Computers
Topic: Hole in the Pro Pen 2 case cap?
Replies: 1
Views: 2472

Hole in the Pro Pen 2 case cap?

I was wondering if anyone knew what the hole in the cap of the Pro Pen 2 'cigar tube' is for. (The part that unscrews to reveal the replacement nibs.) It's shaped like the Kensington lock/pen holder hole on the MSP. I tried putting the pen holder in it and, while it fits, the tube doesn't weigh enou...
by tomatogoatee
Thu 27. Jul 2017, 17:45
Forum: Pen Computers
Topic: The point of a msp for an indoor mobile use.
Replies: 4
Views: 3779

Re: The point of a msp for an indoor mobile use.

Just my two cents on the issue, but if you aren't getting it for it's portability, then definitely go with the Cintiq. The express keys are nice, but hardly worth the price jump. (Especially when there are cheaper, albeit hackier, methods of getting express key functionality out of bluetooth devices...
by tomatogoatee
Thu 27. Jul 2017, 17:21
Forum: Pen Computers
Topic: Alternate charger for MSP
Replies: 14
Views: 13834

Re: Alternate charger for MSP

surfacefanboi wrote:Thanks for the link, I ordered one from Amazon so will let you know!


Just wondering if you got it yet and, if so, how well it works. I'd kinda like to get a second charger to leave at work so I don't have to break down the brick every trip home...

Go to advanced search