Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Search found 876 matches

by wacom1
Mon 12. Dec 2016, 08:50
Forum: Pen Tablets
Topic: Differences of Wacom Pro country versions (SKUs)
Replies: 2
Views: 1257

Re: Differences of Wacom Pro country versions (SKUs)

The difference is only external: the languages used on the package sleeve. Hardware and drivers are the same.
by wacom1
Mon 12. Dec 2016, 08:48
Forum: Pen Tablets
Topic: Can I still use my pen tablet in Mac OS10.11?
Replies: 3
Views: 2298

Re: Can I still use my pen tablet in Mac OS10.11?

Graphire4 tablet were last support in driver version 5.30, which was developed and tested with OSX 10.8 - Sometimes older drivers still work with newer operating systems, but we are not testing this anymore.
by wacom1
Mon 12. Dec 2016, 07:39
Forum: Pen Computers
Topic: Driver release November 16.3.18-5
Replies: 2
Views: 1698

Re: Driver release November 16.3.18-5

As far as I know, the problem does not show, if you are using an older version of Illustrator, or OSX 10.11, or Wacom driver 6.3.15, but happens if you have newer versions for OSX and Illustrator and tablet driver. Of course we are looking to fix this.
by wacom1
Sat 10. Dec 2016, 17:49
Forum: Pen Tablets
Topic: No internet connection deteced
Replies: 3
Views: 4657

Re: No internet connection deteced

You get this message because Bamboo Dock development was discontinued some years ago and eventually the server was turned off. Local minis may be working still.
by wacom1
Fri 9. Dec 2016, 09:31
Forum: Pen Tablets
Topic: Wacom CTH-690AK-S VS Wacom CTL671
Replies: 1
Views: 1361

Re: Wacom CTH-690AK-S VS Wacom CTL671

The CTH-690 is a newer Intuos product with multi-touch, eraser, expresskeys and more driver features. The CTL-671 or OneByWacom is a tablet for the consumer range without touch, eraser and more limited driver options.
by wacom1
Thu 8. Dec 2016, 14:45
Forum: Pen Displays
Topic: New forum, new issues (27QHD jumps to power save mode)
Replies: 15
Views: 9130

Re: New forum, new issues (27QHD jumps to power save mode)

This sounds like a problem noted by the colleges recently on Sierra: after fast user switching several times, then touch can be mapped to another display. There is no fix yet.

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