News 20.07.2020:
Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at
Thanks for your understanding.

Wacom Customer Support page:

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:

Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?

eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS services

Product Registration:
Please register our products on
How do I register my Wacom device?

Search found 876 matches

by wacom1
Mon 12. Dec 2016, 08:50
Forum: Pen Tablets
Topic: Differences of Wacom Pro country versions (SKUs)
Replies: 2
Views: 2412

Re: Differences of Wacom Pro country versions (SKUs)

The difference is only external: the languages used on the package sleeve. Hardware and drivers are the same.
by wacom1
Mon 12. Dec 2016, 08:48
Forum: Pen Tablets
Topic: Can I still use my pen tablet in Mac OS10.11?
Replies: 4
Views: 3922

Re: Can I still use my pen tablet in Mac OS10.11?

Graphire4 tablet were last support in driver version 5.30, which was developed and tested with OSX 10.8 - Sometimes older drivers still work with newer operating systems, but we are not testing this anymore.
by wacom1
Mon 12. Dec 2016, 07:39
Forum: Pen Computers
Topic: Driver release November 16.3.18-5
Replies: 2
Views: 2971

Re: Driver release November 16.3.18-5

As far as I know, the problem does not show, if you are using an older version of Illustrator, or OSX 10.11, or Wacom driver 6.3.15, but happens if you have newer versions for OSX and Illustrator and tablet driver. Of course we are looking to fix this.
by wacom1
Sat 10. Dec 2016, 17:49
Forum: Pen Tablets
Topic: No internet connection deteced
Replies: 3
Views: 6716

Re: No internet connection deteced

You get this message because Bamboo Dock development was discontinued some years ago and eventually the server was turned off. Local minis may be working still.
by wacom1
Fri 9. Dec 2016, 09:31
Forum: Pen Tablets
Topic: Wacom CTH-690AK-S VS Wacom CTL671
Replies: 1
Views: 2309

Re: Wacom CTH-690AK-S VS Wacom CTL671

The CTH-690 is a newer Intuos product with multi-touch, eraser, expresskeys and more driver features. The CTL-671 or OneByWacom is a tablet for the consumer range without touch, eraser and more limited driver options.
by wacom1
Thu 8. Dec 2016, 14:45
Forum: Pen Displays
Topic: New forum, new issues (27QHD jumps to power save mode)
Replies: 15
Views: 13687

Re: New forum, new issues (27QHD jumps to power save mode)

This sounds like a problem noted by the colleges recently on Sierra: after fast user switching several times, then touch can be mapped to another display. There is no fix yet.

Go to advanced search