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Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Pen not working after Mac OSX update June 2019:

Why is the cursor on Windows a white dot or crosshairs?

Mac OS 10.15 Catalina Beta:

Product Registration:
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Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 876 matches

by wacom1
Mon 12. Dec 2016, 08:50
Forum: Pen Tablets
Topic: Differences of Wacom Pro country versions (SKUs)
Replies: 2
Views: 1532

Re: Differences of Wacom Pro country versions (SKUs)

The difference is only external: the languages used on the package sleeve. Hardware and drivers are the same.
by wacom1
Mon 12. Dec 2016, 08:48
Forum: Pen Tablets
Topic: Can I still use my pen tablet in Mac OS10.11?
Replies: 3
Views: 2704

Re: Can I still use my pen tablet in Mac OS10.11?

Graphire4 tablet were last support in driver version 5.30, which was developed and tested with OSX 10.8 - Sometimes older drivers still work with newer operating systems, but we are not testing this anymore.
by wacom1
Mon 12. Dec 2016, 07:39
Forum: Pen Computers
Topic: Driver release November 16.3.18-5
Replies: 2
Views: 2046

Re: Driver release November 16.3.18-5

As far as I know, the problem does not show, if you are using an older version of Illustrator, or OSX 10.11, or Wacom driver 6.3.15, but happens if you have newer versions for OSX and Illustrator and tablet driver. Of course we are looking to fix this.
by wacom1
Sat 10. Dec 2016, 17:49
Forum: Pen Tablets
Topic: No internet connection deteced
Replies: 3
Views: 5319

Re: No internet connection deteced

You get this message because Bamboo Dock development was discontinued some years ago and eventually the server was turned off. Local minis may be working still.
by wacom1
Fri 9. Dec 2016, 09:31
Forum: Pen Tablets
Topic: Wacom CTH-690AK-S VS Wacom CTL671
Replies: 1
Views: 1563

Re: Wacom CTH-690AK-S VS Wacom CTL671

The CTH-690 is a newer Intuos product with multi-touch, eraser, expresskeys and more driver features. The CTL-671 or OneByWacom is a tablet for the consumer range without touch, eraser and more limited driver options.
by wacom1
Thu 8. Dec 2016, 14:45
Forum: Pen Displays
Topic: New forum, new issues (27QHD jumps to power save mode)
Replies: 15
Views: 10662

Re: New forum, new issues (27QHD jumps to power save mode)

This sounds like a problem noted by the colleges recently on Sierra: after fast user switching several times, then touch can be mapped to another display. There is no fix yet.

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