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Search found 179 matches

by wacom4
Tue 25. May 2021, 06:28
Forum: Drivers
Topic: Stuck modifier key issue (Yup, still there.)
Replies: 28
Views: 8427

Re: Stuck modifier key issue (Yup, still there.)

@tangbingla: Our driver team really needs all the details I put into my last post to build a reproduction scenario. The more specific you can be, the higher the probability to find the issue. With all the details the team has already been able to find and fix several causes for stuck keys on macOS i...
by wacom4
Fri 21. May 2021, 06:46
Forum: Drivers
Topic: Stuck modifier key issue (Yup, still there.)
Replies: 28
Views: 8427

Re: Stuck modifier key issue (Yup, still there.)

Hi all, while the description from @tangbingla was already really good, we need more details for each and every case... Otherwise the development cannot reproduce. In case you don't want to put detailed information in the forum, please contact us via https://support.wacom.com/hc/en-us. What we need:...
by wacom4
Thu 20. May 2021, 06:19
Forum: Drivers
Topic: Stuck modifier key issue (Yup, still there.)
Replies: 28
Views: 8427

Re: Stuck modifier key issue (Yup, still there.)

@tangbingla:
Thanks for the detailed description of a reproduction scenario!

Did you run a clean re-install of the driver?
https://support.wacom.com/hc/en-us/arti ... -Computer-

Thanks!
by wacom4
Tue 30. Mar 2021, 06:45
Forum: Other topics
Topic: Homepage unavailable
Replies: 1
Views: 218

Re: Homepage unavailable

This should be resolved by now.
by wacom4
Wed 17. Mar 2021, 15:57
Forum: Smartpads
Topic: Bamboo Slate: Stuck at 'Donwloading 1 of 2...'
Replies: 3
Views: 3796

Re: Bamboo Slate: Stuck at 'Donwloading 1 of 2...'

Can this be a setting with the default browser your system is using? We have seen issues with restrictive cookie settings and the login to WacomID resources. In general: This is probably better discussed in depth with your regional support team. This allows us to discuss your specific setup in priva...
by wacom4
Tue 10. Nov 2020, 10:28
Forum: Drivers
Topic: Wacom drivers - feature request: app specific "hover click" and "click & tap" settings
Replies: 2
Views: 1632

Re: Wacom drivers - feature request: app specific "hover click" and "click & tap" settings

Dear Jelleeey, again thanks for the proposal. More feedback from the team: This change would contradict the principle that the pen tip would be always handled similar to build a "muscle memory" so that the user does not need to think what she is doing. Therefore we would be reluctant to im...
by wacom4
Thu 5. Nov 2020, 10:49
Forum: Drivers
Topic: Wacom drivers - feature request: app specific "hover click" and "click & tap" settings
Replies: 2
Views: 1632

Re: Wacom drivers - feature request: app specific "hover click" and "click & tap" settings

Thanks a lot for this proposal!
I have informed the driver development team about your proposal.

As usual: Unfortunately we in Support cannot comment on when or if any enhancement request will be taken care of from the driver team.
by wacom4
Thu 29. Oct 2020, 14:54
Forum: Teachers for Teachers
Topic: eLearning Resources
Replies: 0
Views: 4380

eLearning Resources

Please see the existing resources for eLearning on
https://www.wacom.com/en-gb/discover/elearning
by wacom4
Tue 13. Oct 2020, 13:53
Forum: Pen Tablets
Topic: Intuos Pro: Issue when mapping with "PORTION" on screen area
Replies: 1
Views: 1461

Re: Intuos Pro: Issue when mapping with "PORTION" on screen area

Which driver version do you use?
On which OS (Windows?) and version is your computer?
by wacom4
Tue 13. Oct 2020, 13:50
Forum: Pen Computers
Topic: Wacom Cintiq Companion Hybrid
Replies: 1
Views: 1643

Re: Wacom Cintiq Companion Hybrid

The Cintiq Companion Hybrid is quite old.
It is already out of sales for more than 5 years now.
I recommend a Chromebook with Wacom EMR Digitizer for this price range - look for "feel by Wacom"...

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