News 20.07.2020:
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How do I register my Wacom device?
Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?
eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Search found 171 matches
- Tue 5. Sep 2017, 13:36
- Forum: Pen Tablets
- Topic: Problem connecting Intuos Pro Paper via USB
- Replies: 3
- Views: 4948
Re: Problem connecting Intuos Pro Paper via USB
Here are the steps to connect: Inkspace will setup a device to connect. If does not see a connected device it will ask you to connect one. Connecting to Bluetooth: Even if the customer is already connected to Bluetooth, Inkspace will require a re-pair. Turn power button on by holding the power butto...
- Tue 5. Sep 2017, 13:02
- Forum: Pen Tablets
- Topic: Intuos drivers for Sierra 10.12.6
- Replies: 11
- Views: 18083
Re: Intuos drivers for Sierra 10.12.6
Thanks for all the details, now I have a much better picture. How did you remove the driver from the Mac? Did you use the Wacom Preference File Utility? Or use the typical macOS way to simply delete the files? (See the step-by-step description: http://www.wacom.com/en-us/support?guideTitle=How-do-I-...
- Tue 5. Sep 2017, 12:56
- Forum: Pen Computers
- Topic: Companion Hybrid - Display Error when connected to Windows
- Replies: 6
- Views: 7156
Re: Companion Hybrid - Display Error when connected to Windows
OK, that sounds good from our side. When you write "functioned fine" - this means the device works (and still works) on a different PC, correct? And the behavior you describe shows that a) the driver works (Intuos like behavior) and b) the Hybrid correctly sets the mode (otherwise the scre...
- Tue 5. Sep 2017, 07:21
- Forum: Pen Tablets
- Topic: Intous Pro M PTH-660 Touchring and expreskeys doesnt work!
- Replies: 6
- Views: 4823
Re: Intous Pro M PTH-660 Touchring and expreskeys doesnt work!
Can you please check this in the diagnose? Open the Wacom Tablet Properties, click on ABOUT. In the ABOUT window choose DIAGNOSE. There you find the TouchRing and ExpressKeys on the left hand side. ("Left Touch" and "Left Buttons"). The touch ring should show changing numbers whe...
- Tue 5. Sep 2017, 07:15
- Forum: Pen Tablets
- Topic: Intuos drivers for Sierra 10.12.6
- Replies: 11
- Views: 18083
Re: Intuos drivers for Sierra 10.12.6
@AtelierCunha: To check what is not working we need more details What are the symptoms? When the tablet is not connecting correctly, the driver does not change anything (blinking LED vs. solid) Is this a recent Mac? Do you need to use an adaptor from USB-C to USB? Please provide us as many details a...
- Tue 5. Sep 2017, 07:04
- Forum: Pen Computers
- Topic: The *best* art glove
- Replies: 1
- Views: 5190
Re: The *best* art glove
Not sure if this is the "best" glove, but this is what our customer prefer since several years now: https://eu-store.wacom.com/Catalog/Acce ... undefined1
- Mon 4. Sep 2017, 14:50
- Forum: Apps and Services
- Topic: Mosketch appli crash at launch
- Replies: 6
- Views: 7055
Re: Mosketch appli crash at launch
Did you try to contact the support of Mosketch already?
Since Wacom is not the manufacturer of this application our means are limited...
Since Wacom is not the manufacturer of this application our means are limited...
- Mon 4. Sep 2017, 14:47
- Forum: Smartpads
- Topic: No reliable sync from Bamboo Folio with InkSpace iOS App
- Replies: 4
- Views: 7009
Re: No reliable sync from Bamboo Folio with InkSpace iOS App
The macOS app is currently not able to sync with Folio/Slate unfortunately.
While we work on this issue, could you check if the same happens with any other iPhone or with a compatible Android device?
While we work on this issue, could you check if the same happens with any other iPhone or with a compatible Android device?
- Mon 4. Sep 2017, 14:45
- Forum: Smartpads
- Topic: Full compatibility with Windows
- Replies: 23
- Views: 21921
Re: Full compatibility with Windows
We are working on adding Windows support.
Unfortunately this is not as proceeding as quick as we thought. I can only apologize for the delay.
Unfortunately this is not as proceeding as quick as we thought. I can only apologize for the delay.
- Mon 4. Sep 2017, 14:44
- Forum: Pen Tablets
- Topic: cable for intuos pen and touch art medium
- Replies: 2
- Views: 4020
Re: cable for intuos pen and touch art medium
The original cable is out of stock unfortunately in the moment.
Please use the STJ-A322: https://eu-store.wacom.com/Product/USB- ... undefined1
Please use the STJ-A322: https://eu-store.wacom.com/Product/USB- ... undefined1