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Search found 164 matches

by wacom4
Thu 9. May 2019, 07:17
Forum: Pen Computers
Topic: Wacom Link turns my Mobilestudio Pro into an Intuos instead of a Cintiq
Replies: 11
Views: 4495

Re: Wacom Link turns my Mobilestudio Pro into an Intuos instead of a Cintiq

I really recommend to get in contact with the support team for your region: http://www.wacom.com/support/contact-support - they can help in more detail.
by wacom4
Fri 3. May 2019, 14:39
Forum: Pen Tablets
Topic: Pen pressure goes to maximum when CPU usage goes up
Replies: 1
Views: 1011

Re: Pen pressure goes to maximum when CPU usage goes up

Did you check the diagnose to rule out an issue with the hardware?
https://www.wacom.com/en-de/support/?gu ... Id=001-668

Then please check if this happens in other software...
by wacom4
Fri 3. May 2019, 14:38
Forum: Pen Displays
Topic: EK Remote Touch Ring not working
Replies: 4
Views: 2170

Re: EK Remote Touch Ring not working

What does the driver diagnose say? Open the Wacom Tablet Properties, click on ABOUT. In the ABOUT window choose DIAGNOSE. There you see if the touch ring is recognized. More detailed description of the Diagnose: https://www.wacom.com/en-de/support/?guideTitle=Why-is-pen-pressure-is-not-working%3F&am...
by wacom4
Mon 29. Apr 2019, 08:46
Forum: Pen Computers
Topic: Wacom Link turns my Mobilestudio Pro into an Intuos instead of a Cintiq
Replies: 11
Views: 4495

Re: Wacom Link turns my Mobilestudio Pro into an Intuos instead of a Cintiq

In case the Wacom Link doesn't work on 2 PCs, a defect needs to be assumed.
Typically your dealer should be able to help you with this.

Where are you located? For the EU region, it might be simpler to work with our support team.
by wacom4
Thu 20. Sep 2018, 15:26
Forum: Smartpads
Topic: Bamboo Slate unable to pair with windows
Replies: 4
Views: 5726

Re: Bamboo Slate unable to pair with windows

In case of Windows 10 and Folio or Slate:
Please download the Inkspace App from the MS Store.
Unpair the device in the Bluetooth settings.
Then try to pair from the newly installed Inkspace App again.
by wacom4
Wed 12. Sep 2018, 10:16
Forum: Pen Displays
Topic: Screen dark and flickering on Cintiq 22hd
Replies: 5
Views: 3803

Re: Screen dark and flickering on Cintiq 22hd

Please monitor the behavior and let us know over https://www.wacom.com/support - currently it sounds like an issue with the device.
by wacom4
Tue 11. Sep 2018, 13:06
Forum: Pen Tablets
Topic: pth 660 pen pressure problems
Replies: 1
Views: 1275

Re: pth 660 pen pressure problems

For the pen pressure: Please check https://www.wacom.com/en-gb/support?guideTitle=Why-is-pen-pressure-is-not-working%3F&guideId=7f7b1f16-a577-4767-8cd2-210675040cb6 And check if you can see pressure "spikes" in the diagnostics window. For a more detailed review we will need every possi...
by wacom4
Mon 10. Sep 2018, 11:48
Forum: Stylus
Topic: Bamboo ink Pen on the yoga 730-15
Replies: 6
Views: 5490

Re: Bamboo ink Pen on the yoga 730-15

Please see http://www.wacom.com/comp for the list of compatible devices. And note: Sometimes we cannot test all devices quick enough to get new hardware added. So the Yoga 730 can be compatible although not in the list. When you can control the cursor with the pen the probability is high that Bamboo...
by wacom4
Mon 10. Sep 2018, 11:44
Forum: Pen Displays
Topic: Screen dark and flickering on Cintiq 22hd
Replies: 5
Views: 3803

Re: Screen dark and flickering on Cintiq 22hd

This can have multiple causes:
Did you check the settings of the graphics adator / grpahics adaptor driver?
Can you check if your computer shows a normal picture on other screens?
Does the Cintiq work with another computer?
by wacom4
Mon 10. Sep 2018, 11:41
Forum: Pen Computers
Topic: Cintiq Hybrid problem with rocker ring in Android mode
Replies: 4
Views: 2048

Re: Cinghia Hybrid problem with rocker ring in Android mode

Did you reset to factory mode?
That should be the first step to take.

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