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Search found 164 matches

by wacom4
Fri 7. Sep 2018, 07:38
Forum: Pen Computers
Topic: Skipped Wacom Setup by accident at installation
Replies: 3
Views: 1856

Re: Skipped Wacom Setup by accident at installation

Actually this should not be needed - you can change all settings from the Wacom Desktop Center or from the Wacom Tablet Properties (actually only different ways to get to the same place). And you register your device on http://www.wacom.com/register If you really want the wizard: ⋅ Open th...
by wacom4
Fri 7. Sep 2018, 07:31
Forum: Pen Tablets
Topic: Used Bamboo CTL-460 not working on Windows 10
Replies: 1
Views: 12389

Re: Used Bamboo CTL-460 not working on Windows 10

Which driver did you install? Please ensure it is 5.3.5-3 from http://www.wacom.com/support/product-support/drivers. See https://www.wacom.com/en-gb/support?guideTitle=How-do-I-uninstall-and-re-install-the-Wacom-driver-on-Windows-for-a-Pen-Tablet%2C-Pen-Display%2C-or-Pen-Computer%3F&guideId=da94...
by wacom4
Thu 6. Sep 2018, 09:18
Forum: Stylus
Topic: Wacom ink does not want to pair
Replies: 7
Views: 5270

Re: Wacom ink does not want to pair

Sounds like we need to take care in more details -> please contact us directly: http://www.wacom.com/support/contact-support
by wacom4
Thu 6. Sep 2018, 09:13
Forum: Pen Tablets
Topic: Wacom problem - Multiselection (shift button pressed)
Replies: 5
Views: 3263

Re: Wacom problem - Multiselection (shift button pressed)

Please check the diagnostics if eventually the Express Key with the "Shift" assignment is pressed all the time?
How to get to the diagnostics? See https://www.wacom.com/en-gb/support?gui ... 0675040cb6
by wacom4
Thu 6. Sep 2018, 09:08
Forum: Pen Displays
Topic: Does Pro Pen 2 Support Rotation?
Replies: 2
Views: 2260

Re: Does Pro Pen 2 Support Rotation?

No, ProPen 2 does not support rotation.
Please use the Art Pen (KP-400E)

See as well https://www.wacom.com/en-gb/support?gui ... dc33a82fda
by wacom4
Thu 6. Sep 2018, 09:05
Forum: Pen Displays
Topic: Pen calibration problem
Replies: 2
Views: 1098

Re: Pen calibration problem

Please check if the following helps: Adjusting the Settings in Paint Tool SAI ⋅ Open Paint Tool SAI application. On Menu bar: ⋅ Go to Others - Options - DigitalSupport . ⋅ While in Options: open Digitizer Support tab. ⋅ Check the value of "Click detection...
by wacom4
Thu 6. Sep 2018, 08:44
Forum: Pen Computers
Topic: Red after image on Mobilestudio pro 16
Replies: 5
Views: 2226

Re: Red after image on Mobilestudio pro 16

This is not about graphics settings, this is about troubleshooting and eventually repairs.
by wacom4
Thu 6. Sep 2018, 08:42
Forum: Pen Computers
Topic: is it safe to keep the MSP 13'' charging all the time?
Replies: 6
Views: 5015

Re: is it safe to keep the MSP 13'' charging all the time?

Hi all,
the answer from me above is no longer true.
We posted a BIOS update which fixed an issue with the battery management.
After you updated your device to the latest FW, BIOS and driver you can keep it plugged in.

Please check the Wacom Desktop Center for all upgrades mentioned.
by wacom4
Thu 6. Sep 2018, 08:40
Forum: Pen Computers
Topic: Lost my pen Holder
Replies: 2
Views: 1419

Re: Lost my pen Holder


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