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Search found 164 matches

by wacom4
Mon 20. Aug 2018, 12:31
Forum: Pen Displays
Topic: Hot Keys switch to default setting after each reboot
Replies: 2
Views: 1438

Re: Hot Keys switch to default setting after each reboot

Probably your driver doesn't store the settings. Typically this happens when the driver cannot write the settings files in C:\Users\<username>\AppData\Roaming\WTablet. Check as well if a reset of the settings already helps - sometimes the Windows user rights don't work immediately: https://www.wacom...
by wacom4
Fri 17. Aug 2018, 09:46
Forum: Pen Displays
Topic: wacom link plus not work
Replies: 1
Views: 1500

Re: wacom link plus not work

by wacom4
Fri 17. Aug 2018, 09:41
Forum: Pen Displays
Topic: Wacom Cintiq 13HD Display Issue (Help!)
Replies: 1
Views: 1102

Re: Wacom Cintiq 13HD Display Issue (Help!)

Check if the HDMI on your PC works by plugging in any other HDMI-Device (like your TV)
Then I can only recommend to get a new 3-in-1 cable. From your description this will be the cause...
After this we would need to discuss next steps -> http://www.wacom.com/support/contact-support
by wacom4
Fri 17. Aug 2018, 09:38
Forum: Pen Computers
Topic: All Wacom settings lost after driver crash
Replies: 1
Views: 1455

Re: All Wacom settings lost after driver crash

surely a case where we need direct contact: http://www.wacom.com/support/contact-support
by wacom4
Fri 17. Aug 2018, 09:37
Forum: Pen Computers
Topic: Wacom Tablet Driver Not Found Error
Replies: 1
Views: 1214

Re: Wacom Tablet Driver Not Found Error

Please install the latest Wacom driver for your Wacom tablet: - Unplug the tablet from the computer. - Uninstall the driver - Reboot your system - Plug in the tablet and install the latest driver from http://www.wacom.com/support/product-support/drivers Then check error messages on https://www.wacom...
by wacom4
Fri 17. Aug 2018, 09:35
Forum: Pen Computers
Topic: Cintiq Companion 1 automatically shutting down
Replies: 1
Views: 1360

Re: Cintiq Companion 1 automatically shutting down

Does this happen only on battery?
Or plugged in as well?
Is the device hot?

I recommend to contact us on http://www.wacom.com/support/contact-support
by wacom4
Fri 17. Aug 2018, 09:32
Forum: Pen Computers
Topic: Red after image on Mobilestudio pro 16
Replies: 5
Views: 2618

Re: Red after image on Mobilestudio pro 16

Did you reset your graphics driver to default already? Maybe some of the graphics settings are off?
Please contact us on http://www.wacom.com/support/contact-support for further investigation.
by wacom4
Fri 17. Aug 2018, 09:29
Forum: Pen Computers
Topic: Looping Blue Screen of Death
Replies: 2
Views: 1374

Re: Looping Blue Screen of Death

Only recommendation we can give: contact us on http://www.wacom.com/support/contact-support for options...

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