Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
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Drawing software:
If you wondering which software to choose, check the trial versions below:

Search found 38 matches

by Bilboudo
Thu 15. Jun 2017, 17:23
Forum: Pen Computers
Topic: Mobile Studio Pro 13": issue with network card
Replies: 1
Views: 1836

Mobile Studio Pro 13": issue with network card

Hi to all. I'm having issues with the network card (I suppose) in my MSP 13": I connec4 to internet using a Ethernet cable with an adapter to USB-C. It works wonderfully and I can use internet without any problem, and I can see the Ethernet card in the devices list in Windows 10; but after a wh...
by Bilboudo
Thu 27. Apr 2017, 20:34
Forum: Pen Computers
Topic: MSP 16 with Power Bank
Replies: 13
Views: 11074

Re: MSP 16 with Power Bank

I've purchased and testing right now this model of power bank: https://www.amazon.it/RAVPower-Caricatore-Portatile-Alimentatore-Elettrodomestici/dp/B01LW68YZ0/ref=pd_sim_147_3?_encoding=UTF8&psc=1&refRID=CDFG7YWJZ7X8F6R37E3C The trick is that it has an AC output 100W to which plug directly t...
by Bilboudo
Sun 23. Apr 2017, 08:58
Forum: Pen Computers
Topic: Mobile Studio pro: input pen issue on extended desktop
Replies: 5
Views: 3802

Re: Mobile Studio pro: input pen issue on extended desktop

Great it works! Thank you.

But... why Wacom don't make a user manual with explained all this things??!!
by Bilboudo
Thu 20. Apr 2017, 20:46
Forum: Pen Computers
Topic: Mobile Studio pro: input pen issue on extended desktop
Replies: 5
Views: 3802

Re: Mobile Studio pro: input pen issue on extended desktop

Am I the only one with this problem? No one do use the MSP with a second monitor to extend the desktop and to work with the pen on the MSP? I've noticed that disabling Windows Ink the pen can work on the MSP display but, when I use Photoshop it don't works (each time I touch with the pen tip the dis...
by Bilboudo
Wed 19. Apr 2017, 17:33
Forum: Pen Computers
Topic: Mobile Studio pro: input pen issue on extended desktop
Replies: 5
Views: 3802

Mobile Studio pro: input pen issue on extended desktop

Hi to everyone! I have a problem: I've connected a second monitor to my MSP 13" through the Wacom Link. Everything works fine, but the input of the pen is set to be visualized on the external monitor. The result is that I'm completely unable to work on my MSP with the pen when I'm extending the...
by Bilboudo
Wed 19. Apr 2017, 16:44
Forum: Pen Computers
Topic: MSP 16 with Power Bank
Replies: 13
Views: 11074

Re: MSP 16 with Power Bank

I've purchased this power bank: https://www.amazon.it/gp/product/B01LZXPMXM/ref=oh_aui_detailpage_o01_s01?ie=UTF8&psc=1 I've connected it to the MSP with its cables and adapters; it normally don't work, but happened three times that totally occasionally it recognize the power bank and goes to ch...
by Bilboudo
Fri 7. Apr 2017, 15:33
Forum: Pen Computers
Topic: MSP 16 with Power Bank
Replies: 13
Views: 11074

Re: MSP 16 with Power Bank

Ugh! :-( So it is supposed that is impossible to find a power bank that works with this device??!! Why wacom should have take such inglorious decision to prevent their customers to use a power bank with MSP? So can I to return my two power banks to Amazon? As you said seems to don't be hope to make ...
by Bilboudo
Fri 7. Apr 2017, 10:48
Forum: Pen Computers
Topic: MSP 16 with Power Bank
Replies: 13
Views: 11074

Re: MSP 16 with Power Bank

Hello, Me too have the same problem with power banks and my Mobile Studio Pro 13". I've tried to buy the same Anker Power bank suggested by xLunaPx and a Thunderbolt 3 cable to ensure the power delivery, but my great displeasure nothing happens. And I can't figure out why. I suppose it's not du...
by Bilboudo
Tue 14. Mar 2017, 10:10
Forum: Pen Computers
Topic: Cintiq Mobile Studio pro: Is it reliable?
Replies: 6
Views: 4596

Re: Cintiq Mobile Studio pro: Is it reliable?

Another doubt that I have is: is it challenging to work with MSP and a MAcBook Pro? I explain: I'm working on a MacBook pro and I have all my external HD formatted in OS Journaled. Now I know that Windows don't read that format, but I wouldn't do a complete migration from OSX to Windows, but to work...
by Bilboudo
Tue 14. Mar 2017, 10:02
Forum: Pen Computers
Topic: Cintiq Mobile Studio pro: Is it reliable?
Replies: 6
Views: 4596

Re: Cintiq Mobile Studio pro: Is it reliable?

Well, yes, maybe you're right.
So right way to follow should be: try and cross fingers. ^_^

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