Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

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Search found 22 matches

by Suekichi
Fri 11. Jan 2019, 16:16
Forum: Pen Displays
Topic: Problem with 16 Pro display toggle
Replies: 1
Views: 289

Problem with 16 Pro display toggle

When switching between monitors, the pen cursor will be like 10-15 centimeters away under where the pen nib is pointing. Oddly, the further right of center on the screen that I go, the closer the cursor comes to the pen nib. Like, the cursor follows the pen nib and closes in on it. Weird. A renewed ...
by Suekichi
Sat 5. Jan 2019, 12:38
Forum: Pen Displays
Topic: 24 pro 4k resolution not compatible with Photoshop CS6
Replies: 2
Views: 416

24 pro 4k resolution not compatible with Photoshop CS6

Photoshop does not scale well on my cintiq pro 24. Nor do my other programs.

Am I the only with this issue?

....Kinda took the wind out the sails of getting a 4k drawing display...
by Suekichi
Sun 19. Aug 2018, 15:03
Forum: Pen Displays
Topic: Hot Keys switch to default setting after each reboot
Replies: 2
Views: 505

Re: Hot Keys switch to default setting after each reboot

Anyone?

Why does my windows hot-key go back to default after every reboot?
by Suekichi
Mon 30. Jul 2018, 09:22
Forum: Pen Displays
Topic: Hot Keys switch to default setting after each reboot
Replies: 2
Views: 505

Hot Keys switch to default setting after each reboot

Cintiq 13 hd
windows PC

My hot key set-up keeps resetting to default after I reboot pc.

This only happens to the "Windows " hot key.
by Suekichi
Wed 25. Apr 2018, 19:10
Forum: Pen Displays
Topic: Cintiq 13 HD not working
Replies: 7
Views: 2072

Re: Cintiq 13 HD not working

Still no fix? WTF, Wacom?! Do you just not care? I was about to buy the new cintiq pro 24, but if this is the kind of software support that you guys offer your customers, no [censored] way I'm throwing my hard earned cash your way.
by Suekichi
Thu 19. Apr 2018, 15:39
Forum: Pen Displays
Topic: Cintiq 13 HD not working
Replies: 7
Views: 2072

Re: Cintiq 13 HD not working

bumping for a fix!!

seriously, come on already.
by Suekichi
Tue 17. Apr 2018, 09:56
Forum: Pen Displays
Topic: Cintiq 13 HD not working
Replies: 7
Views: 2072

Re: Cintiq 13 HD not working

Is there still no fix for this?

These work-arounds don't work in my situation
by Suekichi
Sun 15. Apr 2018, 13:41
Forum: Pen Displays
Topic: Why is the pen scrolling instead of drawing or selecting everything in Windows?
Replies: 7
Views: 27035

Re: Why is the pen scrolling instead of drawing or selecting everything in Windows?

I don't have "Current user" in my "Windows" folder, so I can't complete steps 3-5.

I hope an actual fix is on its way. I have work to do.
by Suekichi
Wed 11. Apr 2018, 08:10
Forum: Pen Displays
Topic: Cintiq 13 HD not working
Replies: 7
Views: 2072

Cintiq 13 HD not working

There has been no problems with my Cintiq for ages. Used it yesterday just fine, but today it's acting weird. It doesn't respond as it should in photoshop CS6. Instead of erasing, it moves the image about. And when I try to use the hand tool to move the image, it lags a lot. Cannot rotate image with...
by Suekichi
Fri 17. Mar 2017, 19:06
Forum: Pen Displays
Topic: New driver 6.3.21-5
Replies: 6
Views: 3772

Re: New driver 6.3.21-5

The other question is not related to that. It looks like something is not ok with the pen hardware. Pull out the nib, wipe it clean, push it back in or use another nib and test. I would also test in the driver diagnostics (tablet preferences -> About/Info -> Diagnose). If pressure is too high witho...

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