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Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

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New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

Search found 180 matches

by wacom4
Mon 20. Aug 2018, 12:58
Forum: Pen Tablets
Topic: Mapping in W10 not working.
Replies: 1
Views: 2244

Re: Mapping in W10 not working.

In general this works. Are you on the latest Windows version and on the latest driver? Does it change anything when you reset your driver (maybe backup first) and try the same? (https://www.wacom.com/en-gb/support?guideTitle=How-to-Back-Up-and-Restore-Wacom-Preference-Settings&guideId=acc276f3-1...
by wacom4
Mon 20. Aug 2018, 12:54
Forum: Pen Tablets
Topic: Need tablet with touch or mouse with absolute position or tracking
Replies: 12
Views: 10893

Re: Need tablet with touch or mouse with absolute position or tracking

Main question: What do you want to achieve? Opaque tablets have no absolute touch as this would be impossible to handle in a normal setup... The Wacom Mouse (KC-100) works with Intuos Pro (PTH-x51) and Intuos 4 / Intuos 5. Due to the lack of interest in the mouse we dropped the support for the last ...
by wacom4
Mon 20. Aug 2018, 12:49
Forum: Pen Tablets
Topic: Intuos BT M 2018 and Bluetooth lag with iMac
Replies: 12
Views: 24024

Re: Intuos BT M 2018 and Bluetooth lag with iMac

First see https://www.wacom.com/en-gb/support?guideTitle=How-to-optimize-Bluetooth-performance-with-Wacom-Tablets&guideId=6a8e2636-656e-4564-8eb0-021c5ac919c9 Additionally we found that eventually every firmware update of the Intuos / Intuos Pro led to adding one device more the "stack"...
by wacom4
Mon 20. Aug 2018, 12:44
Forum: Pen Tablets
Topic: CTL-471 or PTZ-630?
Replies: 1
Views: 2005

Re: CTL-471 or PTZ-630?

Note that both are out of sales already. Intuos 3 (PTZ-630) is now out of sales since 2009. One by Wacom (CTL-471) is out of sales since end of 2016 if I remember correctly. You might not get infinite driver and spare part support for both. I recommend a small Intuos for this purpose: https://www.wa...
by wacom4
Mon 20. Aug 2018, 12:38
Forum: Pen Tablets
Topic: Pen doesn´t draw until I drag it.
Replies: 7
Views: 8791

Re: Pen doesn´t draw until I drag it.

Which OS is this? Windows? Then please check if unchecking "Use Windows Ink" in the driver helps. For Photoshop: https://www.wacom.com/en-gb/support?guideTitle=No-pressure-in-Adobe-Photoshop%2C-what-do-I-do%3F&guideId=d7b269eb-6b00-4f6c-8c45-8fb9ca812863 and https://www.wacom.com/en-gb...
by wacom4
Mon 20. Aug 2018, 12:31
Forum: Pen Displays
Topic: Hot Keys switch to default setting after each reboot
Replies: 2
Views: 2596

Re: Hot Keys switch to default setting after each reboot

Probably your driver doesn't store the settings. Typically this happens when the driver cannot write the settings files in C:\Users\<username>\AppData\Roaming\WTablet. Check as well if a reset of the settings already helps - sometimes the Windows user rights don't work immediately: https://www.wacom...
by wacom4
Fri 17. Aug 2018, 09:46
Forum: Pen Displays
Topic: wacom link plus not work
Replies: 1
Views: 2408

Re: wacom link plus not work

by wacom4
Fri 17. Aug 2018, 09:41
Forum: Pen Displays
Topic: Wacom Cintiq 13HD Display Issue (Help!)
Replies: 1
Views: 2032

Re: Wacom Cintiq 13HD Display Issue (Help!)

Check if the HDMI on your PC works by plugging in any other HDMI-Device (like your TV)
Then I can only recommend to get a new 3-in-1 cable. From your description this will be the cause...
After this we would need to discuss next steps -> http://www.wacom.com/support/contact-support

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