Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

Search found 180 matches

by wacom4
Fri 17. Aug 2018, 09:38
Forum: Pen Computers
Topic: All Wacom settings lost after driver crash
Replies: 1
Views: 2474

Re: All Wacom settings lost after driver crash

surely a case where we need direct contact: http://www.wacom.com/support/contact-support
by wacom4
Fri 17. Aug 2018, 09:37
Forum: Pen Computers
Topic: Wacom Tablet Driver Not Found Error
Replies: 1
Views: 2186

Re: Wacom Tablet Driver Not Found Error

Please install the latest Wacom driver for your Wacom tablet: - Unplug the tablet from the computer. - Uninstall the driver - Reboot your system - Plug in the tablet and install the latest driver from http://www.wacom.com/support/product-support/drivers Then check error messages on https://www.wacom...
by wacom4
Fri 17. Aug 2018, 09:35
Forum: Pen Computers
Topic: Cintiq Companion 1 automatically shutting down
Replies: 1
Views: 2297

Re: Cintiq Companion 1 automatically shutting down

Does this happen only on battery?
Or plugged in as well?
Is the device hot?

I recommend to contact us on http://www.wacom.com/support/contact-support
by wacom4
Fri 17. Aug 2018, 09:32
Forum: Pen Computers
Topic: Red after image on Mobilestudio pro 16
Replies: 5
Views: 5024

Re: Red after image on Mobilestudio pro 16

Did you reset your graphics driver to default already? Maybe some of the graphics settings are off?
Please contact us on http://www.wacom.com/support/contact-support for further investigation.
by wacom4
Fri 17. Aug 2018, 09:29
Forum: Pen Computers
Topic: Looping Blue Screen of Death
Replies: 2
Views: 2731

Re: Looping Blue Screen of Death

Only recommendation we can give: contact us on http://www.wacom.com/support/contact-support for options...
by wacom4
Thu 16. Aug 2018, 07:08
Forum: Pen Computers
Topic: is it safe to keep the MSP 13'' charging all the time?
Replies: 6
Views: 8144

Re: is it safe to keep the MSP 13'' charging all the time?

It is not safe to keep the MSPs connected to power 24/7.
Please disconnect from time to time.

And don't forget: the MSP is a great mobile device - use it for it's purpose :)
by wacom4
Tue 24. Apr 2018, 11:36
Forum: Pen Computers
Topic: Why Mobile Studio Pro Removed From Wacom site
Replies: 3
Views: 4746

Re: Why Mobile Studio Pro Removed From Wacom site

Dear customers, this Forum is mainly for "users help users". We try to answer as many things we can answer. To get a quick answer I recommend to ask this question to our support team: https://support.wacom.com For the MSP in India: Wacom never could sell MobileStudio Pro in India. Thus it ...
by wacom4
Thu 12. Apr 2018, 13:33
Forum: Pen Displays
Topic: Cintiq 13 HD not working
Replies: 7
Views: 6423

Re: Cintiq 13 HD not working


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