Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.

See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Search found 180 matches

by wacom4
Tue 13. Oct 2020, 13:50
Forum: Pen Computers
Topic: Wacom Cintiq Companion Hybrid
Replies: 1
Views: 2061

Re: Wacom Cintiq Companion Hybrid

The Cintiq Companion Hybrid is quite old.
It is already out of sales for more than 5 years now.
I recommend a Chromebook with Wacom EMR Digitizer for this price range - look for "feel by Wacom"...
by wacom4
Tue 13. Oct 2020, 13:45
Forum: Pen Displays
Topic: Touch Control Keyboard
Replies: 2
Views: 3031

Re: Touch Control Keyboard

Which OS is this?
Have you recently upgraded the driver or the OS?
Which Cintiq do you use?
by wacom4
Tue 13. Oct 2020, 10:10
Forum: Stylus
Topic: Wacom EMR Driver for ConceptD 7 Ezel
Replies: 5
Views: 5756

Re: Wacom EMR Driver for ConceptD 7 Ezel

The Pro Pen series of Wacom (KP-*) will not work with this device.
Please look into compatibility lists of our partners (Lamy / Staedler / Samsung / etc) to find good compatible pens.
by wacom4
Mon 20. Jul 2020, 12:33
Forum: Drivers
Topic: Dear Wacom, Linux drivers?
Replies: 1
Views: 3593

Re: Dear Wacom, Linux drivers?

Wacom supports https://linuxwacom.github.io/.
Wouldn't that already help?
by wacom4
Mon 20. Jul 2020, 12:29
Forum: Pen Tablets
Topic: Dual Screens on Linux
Replies: 1
Views: 1520

Re: Dual Screens on Linux

Maybe https://linuxwacom.github.io/ can help to answer your questions?
by wacom4
Wed 12. Feb 2020, 12:54
Forum: Pen Displays
Topic: Cintiq 16 - Weird Pen behaviour
Replies: 30
Views: 17421

Re: Cintiq 16 - Weird Pen behaviour

This is actually no known issue for us. We have seen this in the very past when Windows Ink has been introduced (I think this was Windows 7). This was one of the reasons to allow deactivation of Windows Ink the driver. When this happens - do you see anything in the task manager? High CPU or RAM load...
by wacom4
Mon 10. Feb 2020, 06:53
Forum: Pen Displays
Topic: Cintiq 16 - Weird Pen behaviour
Replies: 30
Views: 17421

Re: Cintiq 16 - Weird Pen behaviour

First we need to know your operating system...
Did you check https://www.wacom.com/en-gb/support for possible issues?
by wacom4
Mon 10. Feb 2020, 06:48
Forum: Pen Displays
Topic: Is a screen protection necessary for a Cintiq Pro 24?
Replies: 1
Views: 2903

Re: Is a screen protection necessary for a Cintiq Pro 24?

Cintiq Pro 24 (and 32 btw) has a hardened glass screen. So you need a really hard device to scratch it. Means: Typically a screen protector should not be needed. Make sure to not wear jewelry while drawing. And clean your Cintiq screen regularly with a soft cloth and some drops of normal glass-clean...
by wacom4
Mon 10. Feb 2020, 06:44
Forum: Pen Tablets
Topic: Clipart Studio Pro Issue
Replies: 1
Views: 2036

Re: Clipart Studio Pro Issue

Can you see the behavior with other software that is pressure sensitive? Did you test your tablet with the driver diagnostics? See https://www.wacom.com/en-gb/support?guideId=001-668 for a full description. In case it is an issue with the pen or tablet, please use the contact means on the article to...
by wacom4
Fri 7. Feb 2020, 16:32
Forum: Drivers
Topic: Wacom tablets tracks every application that you open
Replies: 1
Views: 2447

Re: Wacom tablets tracks every application that you open

We’ve had many questions about data collection in our driver. To learn more about the intent and use of the optional Wacom Experience Program and how to opt in or out. Go here https://eu.shop.wacom.eu/wacom-infochannel/wacom-experience-program/ Or read the FAQ article in our self help: https://www.w...

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