Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.

See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Search found 180 matches

by wacom4
Mon 10. Sep 2018, 15:15
Forum: Other topics
Topic: wacom express key remote modification proposal
Replies: 3
Views: 846

Re: wacom express key remote modification proposal

Thanks a lot for this proposal!
Forwarded to the product teams.
by wacom4
Mon 10. Sep 2018, 11:48
Forum: Stylus
Topic: Bamboo ink Pen on the yoga 730-15
Replies: 6
Views: 10774

Re: Bamboo ink Pen on the yoga 730-15

Please see http://www.wacom.com/comp for the list of compatible devices. And note: Sometimes we cannot test all devices quick enough to get new hardware added. So the Yoga 730 can be compatible although not in the list. When you can control the cursor with the pen the probability is high that Bamboo...
by wacom4
Mon 10. Sep 2018, 11:44
Forum: Pen Displays
Topic: Screen dark and flickering on Cintiq 22hd
Replies: 5
Views: 8162

Re: Screen dark and flickering on Cintiq 22hd

This can have multiple causes:
Did you check the settings of the graphics adator / grpahics adaptor driver?
Can you check if your computer shows a normal picture on other screens?
Does the Cintiq work with another computer?
by wacom4
Mon 10. Sep 2018, 11:41
Forum: Pen Computers
Topic: Cintiq Hybrid problem with rocker ring in Android mode
Replies: 4
Views: 4593

Re: Cinghia Hybrid problem with rocker ring in Android mode

Did you reset to factory mode?
That should be the first step to take.
by wacom4
Fri 7. Sep 2018, 07:38
Forum: Pen Computers
Topic: Skipped Wacom Setup by accident at installation
Replies: 3
Views: 4155

Re: Skipped Wacom Setup by accident at installation

Actually this should not be needed - you can change all settings from the Wacom Desktop Center or from the Wacom Tablet Properties (actually only different ways to get to the same place). And you register your device on http://www.wacom.com/register If you really want the wizard: ⋅ Open th...
by wacom4
Fri 7. Sep 2018, 07:31
Forum: Pen Tablets
Topic: Used Bamboo CTL-460 not working on Windows 10
Replies: 1
Views: 18932

Re: Used Bamboo CTL-460 not working on Windows 10

Which driver did you install? Please ensure it is 5.3.5-3 from http://www.wacom.com/support/product-support/drivers. See https://www.wacom.com/en-gb/support?guideTitle=How-do-I-uninstall-and-re-install-the-Wacom-driver-on-Windows-for-a-Pen-Tablet%2C-Pen-Display%2C-or-Pen-Computer%3F&guideId=da94...
by wacom4
Thu 6. Sep 2018, 09:18
Forum: Stylus
Topic: Wacom ink does not want to pair
Replies: 7
Views: 11008

Re: Wacom ink does not want to pair

Sounds like we need to take care in more details -> please contact us directly: http://www.wacom.com/support/contact-support
by wacom4
Thu 6. Sep 2018, 09:13
Forum: Pen Tablets
Topic: Wacom problem - Multiselection (shift button pressed)
Replies: 5
Views: 7788

Re: Wacom problem - Multiselection (shift button pressed)

Please check the diagnostics if eventually the Express Key with the "Shift" assignment is pressed all the time?
How to get to the diagnostics? See https://www.wacom.com/en-gb/support?gui ... 0675040cb6
by wacom4
Thu 6. Sep 2018, 09:08
Forum: Pen Displays
Topic: Does Pro Pen 2 Support Rotation?
Replies: 2
Views: 4625

Re: Does Pro Pen 2 Support Rotation?

No, ProPen 2 does not support rotation.
Please use the Art Pen (KP-400E)

See as well https://www.wacom.com/en-gb/support?gui ... dc33a82fda
by wacom4
Thu 6. Sep 2018, 09:05
Forum: Pen Displays
Topic: Pen calibration problem
Replies: 2
Views: 3205

Re: Pen calibration problem

Please check if the following helps: Adjusting the Settings in Paint Tool SAI ⋅ Open Paint Tool SAI application. On Menu bar: ⋅ Go to Others - Options - DigitalSupport . ⋅ While in Options: open Digitizer Support tab. ⋅ Check the value of "Click detection...

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