New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 is updated to versiob 6.3.25-5 now to fix an issue with the WL Kit. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Search found 605 matches

by wacom1
Thu 30. Nov 2017, 12:19
Forum: Pen Displays
Topic: imac and cintiq 16 colors NOT Matching after driver update
Replies: 2
Views: 88

Re: imac and cintiq 16 colors NOT Matching after driver update

The tablet driver itself handles only the pen data from the tablet and not the display, but it installs also a 'display settings' utility, that you can see in Wacom Desktop Center. It can be used to change color temperature, brightness of the display. Perhaps one of those settings were changed back ...
by wacom1
Thu 30. Nov 2017, 10:14
Forum: Pen Displays
Topic: Wacom does not turned on
Replies: 2
Views: 91

Re: Wacom does not turned on

In this case please contact Wacom support in your region for the best handling.
by wacom1
Thu 30. Nov 2017, 10:12
Forum: Pen Displays
Topic: Cintiq Pro 16 Video Firmware Update Nov 29th
Replies: 5
Views: 199

Re: Cintiq Pro 16 Video Firmware Update Nov 29th

The video firmware update affects the display / monitor function of the tablet and is not connected to the tablet sensor and pen function. If the pen stops working after a while, go to Wacom desktop center and 'restore setting' from a previous backup of the settings. That restarts the driver. But we...
by wacom1
Tue 28. Nov 2017, 17:34
Forum: Pen Tablets
Topic: Wacom intuos pro pth660 doesnt work
Replies: 3
Views: 127

Re: Wacom intuos pro pth660 doesnt work

This tablet model has no mouse emulation, but should be detected as HID in device manager. - Remove tablet cable, press the power button of the tablet for some seconds and check, if the 4 LEDs around the touchring light up. If that doesn't happen, either the battery is not charged or something is wr...
by wacom1
Tue 28. Nov 2017, 10:20
Forum: Pen Tablets
Topic: Drag events are no longer sent to macOS starting recent driver update
Replies: 6
Views: 202

Re: Drag events are no longer sent to macOS starting recent driver update

Thanks for the details. Passed that the developers and they are looking into it and planning updates to the event handling in the driver. However, they say that right click drag doesn’t work on the desktop even with an Apple mouse. Nevertheless we have to make sure that the driver matches what’s exp...
by wacom1
Sun 26. Nov 2017, 19:51
Forum: Pen Tablets
Topic: Drag value problem (Intuos,FCPX, Motion)
Replies: 2
Views: 91

Re: Drag value problem (Intuos,FCPX, Motion)

The tablet driver is moving the screen pointer, but has no idea, what your software is doing with that. If the behaviour has changed, perhaps you have updated the application or operating system. If you are using Win10 Microsoft has changed some functionality for 'Windows Ink' with the recent Fall C...
by wacom1
Sun 26. Nov 2017, 06:36
Forum: Pen Tablets
Topic: Couple of little bugs/issues?
Replies: 2
Views: 83

Re: Couple of little bugs/issues?

Not all programs use Windows Ink for pressure, so you can enable it only for programs that need it. Even when needed, you can adjust configurantion for Windows Ink a bit in the 'Tablet PS settings' and 'Pen and Touch settings' control panels: turn off penflicks, turn off 'press and hold' to right-cl...
by wacom1
Sun 26. Nov 2017, 06:22
Forum: Pen Tablets
Topic: Wacom Bamboo MTE-450A
Replies: 1
Views: 71

Re: Wacom Bamboo MTE-450A

The first generation Bamboo has a mouse emulation build-in and in this mode works on all operating systems. It should still work properly with the latest Bamboo drivers even under Win10. - If you see the tablet LED reacting without touching the tablet or it is clicking & selecting already before...
by wacom1
Sun 26. Nov 2017, 06:13
Forum: Pen Tablets
Topic: CTL-471 Proximity sensor keeps flickering when hovering
Replies: 2
Views: 69

Re: CTL-471 Proximity sensor keeps flickering when hovering

I am not sure about this - perhaps the pen is faulty, perhaps the tablet does get enough energy, perhaps your pen movement is too high. - Try attaching the tablet to another USB port. If possible check on another computer. Best would be testing with another pen. - Under Windows turn off 'use Windows...
by wacom1
Sat 25. Nov 2017, 11:48
Forum: Pen Displays
Topic: Cintiq Pro 13 ''Device not connected''
Replies: 2
Views: 102

Re: Cintiq Pro 13 ''Device not connected''

Check the cable, especially the USB connection. On Windows check in device manger, if the device is detected as HID, when the cable is plugged in. If that looks ok and shows no problem, reset tablet settings in Wacom desktop center. If that also fails, there is not much else you can do apart from te...

Go to advanced search