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Pan/Scroll Cursor stuck. Mouse not moving until release.

Everything related to drivers
aalexx
Posts: 3
Joined: Wed 12. Feb 2020, 19:16

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Postby aalexx » Wed 26. Feb 2020, 05:09

wacom5 wrote:Hello,
The driver team has been exploring suggestions regarding this topic. We decided to add a new Pan/Scroll option that supports the legacy screen cursor behavior. We started the design & development for this change and it will be included in an upcoming driver release. This is all the information we can share for now. More to come soon.
Thank you for your patience and support so far.


This is fantastic news! We eagerly await this release.

guecor
Posts: 3
Joined: Wed 25. Sep 2019, 15:13

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Postby guecor » Wed 1. Apr 2020, 20:10

wacom5 wrote:Hello,
The driver team has been exploring suggestions regarding this topic. We decided to add a new Pan/Scroll option that supports the legacy screen cursor behavior. We started the design & development for this change and it will be included in an upcoming driver release. This is all the information we can share for now. More to come soon.
Thank you for your patience and support so far.


that's very good news! Can't wait to see that implementation and if you really listened to your customers.

hakanuzunoglu
Posts: 3
Joined: Tue 18. Dec 2018, 13:28

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Postby hakanuzunoglu » Wed 8. Apr 2020, 10:03

wacom5 wrote:Hello,
The driver team has been exploring suggestions regarding this topic. We decided to add a new Pan/Scroll option that supports the legacy screen cursor behavior. We started the design & development for this change and it will be included in an upcoming driver release. This is all the information we can share for now. More to come soon.
Thank you for your patience and support so far.


Great to hear. This was something holding me back from using the tablets i own for daily usage. Looking forward to the new drivers.

wacom5
Posts: 1051
Joined: Tue 8. Aug 2017, 14:35

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Postby wacom5 » Tue 28. Apr 2020, 08:45

Hi,
We just released a new driver 6.3.39 for both Windows and Mac that addresses this topic.
Under the navigation settings you will find a new Pan/Scroll option named Pan/Scroll (legacy). This option enables the cursor to follow the pen when scrolling like in the past.

Please test it out and give us some feedback.
Image
Need immediate help? Contact our Support: https://support.wacom.com

guecor
Posts: 3
Joined: Wed 25. Sep 2019, 15:13

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Postby guecor » Thu 30. Apr 2020, 19:45

wacom5 wrote:Hi,
We just released a new driver 6.3.39 for both Windows and Mac that addresses this topic.
Under the navigation settings you will find a new Pan/Scroll option named Pan/Scroll (legacy). This option enables the cursor to follow the pen when scrolling like in the past.

Please test it out and give us some feedback.
Image


This is awesome!! It works as espected; in fact is even faster. No problems so far.
Thank you for listening wacom team. Now I know that I can change my old tablet without any worries.

aalexx
Posts: 3
Joined: Wed 12. Feb 2020, 19:16

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Postby aalexx » Fri 1. May 2020, 00:10

wacom5 wrote:Hi,
We just released a new driver 6.3.39 for both Windows and Mac that addresses this topic.
Under the navigation settings you will find a new Pan/Scroll option named Pan/Scroll (legacy). This option enables the cursor to follow the pen when scrolling like in the past.

Please test it out and give us some feedback.
Image


Image

Absolutely killer! Works on my home rig (MBP 10.14, PTH-451, Grip Pen). Will try as well on other OS's and the newer tablets/pens, though I trust there should be no issues...

Thank you for responding to user feedback!

One note, a co-worker expressed that for some reason the scrolling behavior with some applications works better for him when he just uses the "Scroll..." setting (as opposed to "Pan/Scroll"). Would it be possible to implement a Legacy version for that option as well?.. Getting by with this current fix for now!

Thank you, thank you

ascottt
Posts: 4
Joined: Wed 3. Oct 2018, 12:47

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Postby ascottt » Wed 13. May 2020, 05:36

wacom5 wrote:Hi,
We just released a new driver 6.3.39 for both Windows and Mac that addresses this topic.
Under the navigation settings you will find a new Pan/Scroll option named Pan/Scroll (legacy). This option enables the cursor to follow the pen when scrolling like in the past.

Please test it out and give us some feedback.
Image



Thanks a lot, it works like a charm! Good bye 6.3.25-5, it's been a looong adventure ;)
Thank you Wacom for this update, we needed it really bad.


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