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Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Posted: Wed 26. Feb 2020, 05:09
by aalexx
wacom5 wrote:Hello,
The driver team has been exploring suggestions regarding this topic. We decided to add a new Pan/Scroll option that supports the legacy screen cursor behavior. We started the design & development for this change and it will be included in an upcoming driver release. This is all the information we can share for now. More to come soon.
Thank you for your patience and support so far.


This is fantastic news! We eagerly await this release.

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Posted: Wed 1. Apr 2020, 20:10
by guecor
wacom5 wrote:Hello,
The driver team has been exploring suggestions regarding this topic. We decided to add a new Pan/Scroll option that supports the legacy screen cursor behavior. We started the design & development for this change and it will be included in an upcoming driver release. This is all the information we can share for now. More to come soon.
Thank you for your patience and support so far.


that's very good news! Can't wait to see that implementation and if you really listened to your customers.

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Posted: Wed 8. Apr 2020, 10:03
by hakanuzunoglu
wacom5 wrote:Hello,
The driver team has been exploring suggestions regarding this topic. We decided to add a new Pan/Scroll option that supports the legacy screen cursor behavior. We started the design & development for this change and it will be included in an upcoming driver release. This is all the information we can share for now. More to come soon.
Thank you for your patience and support so far.


Great to hear. This was something holding me back from using the tablets i own for daily usage. Looking forward to the new drivers.

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Posted: Tue 28. Apr 2020, 08:45
by wacom5
Hi,
We just released a new driver 6.3.39 for both Windows and Mac that addresses this topic.
Under the navigation settings you will find a new Pan/Scroll option named Pan/Scroll (legacy). This option enables the cursor to follow the pen when scrolling like in the past.

Please test it out and give us some feedback.
[img]https://i.imgur.com/17eVWtt.png[/img]

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Posted: Thu 30. Apr 2020, 19:45
by guecor
wacom5 wrote:Hi,
We just released a new driver 6.3.39 for both Windows and Mac that addresses this topic.
Under the navigation settings you will find a new Pan/Scroll option named Pan/Scroll (legacy). This option enables the cursor to follow the pen when scrolling like in the past.

Please test it out and give us some feedback.
[img]https://i.imgur.com/17eVWtt.png[/img]


This is awesome!! It works as espected; in fact is even faster. No problems so far.
Thank you for listening wacom team. Now I know that I can change my old tablet without any worries.

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Posted: Fri 1. May 2020, 00:10
by aalexx
wacom5 wrote:Hi,
We just released a new driver 6.3.39 for both Windows and Mac that addresses this topic.
Under the navigation settings you will find a new Pan/Scroll option named Pan/Scroll (legacy). This option enables the cursor to follow the pen when scrolling like in the past.

Please test it out and give us some feedback.
[img]https://i.imgur.com/17eVWtt.png[/img]


[img]https://media.giphy.com/media/5IMcyqKbkg0O4/giphy.gif[/img]

Absolutely killer! Works on my home rig (MBP 10.14, PTH-451, Grip Pen). Will try as well on other OS's and the newer tablets/pens, though I trust there should be no issues...

Thank you for responding to user feedback!

One note, a co-worker expressed that for some reason the scrolling behavior with some applications works better for him when he just uses the "Scroll..." setting (as opposed to "Pan/Scroll"). Would it be possible to implement a Legacy version for that option as well?.. Getting by with this current fix for now!

Thank you, thank you

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Posted: Wed 13. May 2020, 05:36
by ascottt
wacom5 wrote:Hi,
We just released a new driver 6.3.39 for both Windows and Mac that addresses this topic.
Under the navigation settings you will find a new Pan/Scroll option named Pan/Scroll (legacy). This option enables the cursor to follow the pen when scrolling like in the past.

Please test it out and give us some feedback.
[img]https://i.imgur.com/17eVWtt.png[/img]



Thanks a lot, it works like a charm! Good bye 6.3.25-5, it's been a looong adventure ;)
Thank you Wacom for this update, we needed it really bad.

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Posted: Sun 7. Jun 2020, 04:11
by cepcem
Finally i managed to login as confirmation email absent for about an year, maybe.

No, it is not OK.
There is a problem when scrolling in Gogle tables or just Excel.

With the old driver you just scroll and page is moving up and down.

With the new driver with Pan/Scroll (legacy) enabled there is a selected cell and when you move the pen up/down the selection is changing horizontally instead of vertically. The selection is changing horizontally to the end of the row then it is moving to the next row, then again.
So, the effect is very slow vertical scrolling.

Can you, please, check this and repair it to be as the old driver scroll?

I can make a movie with old and new driver for comparison if its needed...

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Posted: Sun 14. Jun 2020, 15:18
by v1198839
cepcem wrote:Finally i managed to login as confirmation email absent for about an year, maybe.

No, it is not OK.
There is a problem when scrolling in Gogle tables or just Excel.

With the old driver you just scroll and page is moving up and down.

With the new driver with Pan/Scroll (legacy) enabled there is a selected cell and when you move the pen up/down the selection is changing horizontally instead of vertically. The selection is changing horizontally to the end of the row then it is moving to the next row, then again.
So, the effect is very slow vertical scrolling.

Can you, please, check this and repair it to be as the old driver scroll?

I can make a movie with old and new driver for comparison if its needed...



I'm still on 6.3.25-5 and Window; I check this thread every year or so - so the latest one isn't fixed? I use Google tables and Excel quite a bit as well. I hate updating drivers since to revert them I have to do a Windows system restore which takes forever.

Re: Pan/Scroll Cursor stuck. Mouse not moving until release.

Posted: Mon 15. Jun 2020, 07:14
by wacom5
cepcem wrote:Finally i managed to login as confirmation email absent for about an year, maybe.

No, it is not OK.
There is a problem when scrolling in Gogle tables or just Excel.

With the old driver you just scroll and page is moving up and down.

With the new driver with Pan/Scroll (legacy) enabled there is a selected cell and when you move the pen up/down the selection is changing horizontally instead of vertically. The selection is changing horizontally to the end of the row then it is moving to the next row, then again.
So, the effect is very slow vertical scrolling.

Can you, please, check this and repair it to be as the old driver scroll?

I can make a movie with old and new driver for comparison if its needed...


I cannot reproduce this. Please contact the support team and provide more details. https://www.wacom.com/support/contact-support