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new driver 6.3.33-3 killed touch input completely

Posted: Fri 15. Mar 2019, 22:14
by Dinomightkaroar
pro 32 touch.

After the install of the new driver, touch is dead. The finger icon on the device itself is non-responsive and there is no touch "circle."

Re: new driver 6.3.33-3 killed touch input completely

Posted: Mon 18. Mar 2019, 10:37
by wacom5
Hey,
I just installed the latest driver this morning and my Cintiq Pro 32's touch is working as expected.

I'm quite sure the issue you are experiencing is not related with the latest driver. Either the installation was corrupt, or there is some problem within the OS preventing the touch component from working.

If you see anything out of the ordinary, or if the issue persists, please contact our support - https://support.wacom.com

Re: new driver 6.3.33-3 killed touch input completely

Posted: Thu 21. Mar 2019, 09:25
by Dexter80
I to have problems after new Update on my 24 pro touch. No
Can have touch enabled Then the screen go all crazy
Happens right after new Update

Re: new driver 6.3.33-3 killed touch input completely

Posted: Thu 21. Mar 2019, 13:28
by wacom5
Did you try the steps above?