Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Battery procentage is not showing

Everything related to drivers
Awosek
Posts: 1
Joined: Wed 27. Mar 2019, 15:51

Battery procentage is not showing

Postby Awosek » Wed 27. Mar 2019, 16:02

Hello, i have my wacom intuos pro S for few days and i've noticed that i cannot see how many procent my batter has.
It still shows 97% when connected trough USB and without USB connection it shows 0% im kinda lost to be honest

Thank you.

wacom5
Posts: 572
Joined: Tue 8. Aug 2017, 14:35

Re: Battery procentage is not showing

Postby wacom5 » Thu 28. Mar 2019, 09:29

Hello,
Please clarify which Operating System and driver you are using. For starters, make sure you have everything fully updated.
Does it still work when not plugged in via USB?
From what you describe it can be an simple reading bug. Let the battery fully discharge and then charge it again.


Return to “Drivers”