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Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

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https://www.wacom.com/en-us/support?guideId=015-916

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Why is the cursor on Windows a white dot or crosshairs?

Everything related to drivers
wacom5
Posts: 708
Joined: Tue 8. Aug 2017, 14:35

Re: Latest Driver Problem

Postby wacom5 » Mon 15. Jul 2019, 14:09

Epeorusjim wrote:Before the latest driver, 6.3.35-3, the pen stopped showing a cursor after Windows upgraded to 1903. It still worked, but instead of the normal cursor it showed only a little tiny star which was difficult to see. It only did this on certain applications, but not others. In addition, the right click function didn't work on those applications which didn't have the regular cursor. I upgraded to the new driver and had the same problem. Additionally, the mouse quit working completely with the latest driver. The mouse showed up, but wouldn't move. Completely worthless. I reinstalled the previous driver so I could use the mouse. After cumulative updates on Windows, I retried 35-3 today with the same result, still no mouse function. Anyone else have this or similar problems? Any suggestions?

Please check the announcement section and the existing posts before posting.
The issue you are having is documented here: http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

theweza
Posts: 1
Joined: Mon 22. Jul 2019, 00:39

Re: Why is the cursor on Windows a white dot or crosshairs?

Postby theweza » Mon 22. Jul 2019, 00:51

Hi there Wacom & community
Just update Windows 10 and like everyone else here, my cursor/pointer will not revert to the default pointer, no matter how many times I change the mouse/pen settings to default - it just keeps changing to a tiny dot/cross hair.
Downloaded & installed the latest Wacom driver (6.3.35-3) - still no luck :(
Would love to have my default cursor/pointer back.
Is there any workarounds or a new driver on its way?

beletsky007
Posts: 1
Joined: Wed 24. Jul 2019, 18:13

Re: Why is the cursor on Windows a white dot or crosshairs?

Postby beletsky007 » Wed 24. Jul 2019, 18:59

if the folder user-appdata-adobe-adobe photoshop cc2019 setting to place the attached text file(taken from the Internet) and in the tablet settings to disable windows ink, the cursor has a normal form,push works.I have at least so_https://drive.google.com/open?id=1wHxi49RORVJxO7TkVFsoJR9sO1SW2OeI

wacom5
Posts: 708
Joined: Tue 8. Aug 2017, 14:35

Re: Why is the cursor on Windows a white dot or crosshairs?

Postby wacom5 » Thu 25. Jul 2019, 07:04

beletsky007 wrote:if the folder user-appdata-adobe-adobe photoshop cc2019 setting to place the attached text file(taken from the Internet) and in the tablet settings to disable windows ink, the cursor has a normal form,push works.I have at least so_https://drive.google.com/open?id=1wHxi49RORVJxO7TkVFsoJR9sO1SW2OeI

These are the steps described here: https://forums.adobe.com/thread/2398372

moebius1
Posts: 3
Joined: Tue 30. Jul 2019, 10:01

Cursor sometimes invisible since new update Win10

Postby moebius1 » Tue 30. Jul 2019, 10:11

Hi!

When I change between software-windows the cursor gets invisible. I can click, but can't see the arrow. If I move the mouse, the Cursor get's visible...

Windows 10.0.18362 (Update from yesterday)

wacom5
Posts: 708
Joined: Tue 8. Aug 2017, 14:35

Re: Cursor sometimes invisible since new update Win10

Postby wacom5 » Tue 30. Jul 2019, 10:27

moebius1 wrote:Hi!

When I change between software-windows the cursor gets invisible. I can click, but can't see the arrow. If I move the mouse, the Cursor get's visible...

Windows 10.0.18362 (Update from yesterday)

Can you please try the steps listed in this thread?
Please check: https://www.wacom.com/en-de/support?guideId=015-661

moebius1
Posts: 3
Joined: Tue 30. Jul 2019, 10:01

Re: Why is the cursor on Windows a white dot or crosshairs?

Postby moebius1 » Tue 30. Jul 2019, 11:24

thanks that worked! Sorry, I thought, I have a different Problem.

btw; why does sometime the scroll (e.g. in webpage or win-explorer) by "tip and wipe" not work?


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