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ExpressKey Remote Display too small

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SharkX
Posts: 3
Joined: Sat 7. Sep 2019, 20:10

ExpressKey Remote Display too small

Postby SharkX » Sat 7. Sep 2019, 20:16

Not sure if this is the right section to ask this. But I just got an ExpressKey Remote. But when I press the center button, or the settings button, the displays that pop up on my monitor, or even the tablets monitor, is too tiny, and any words in the display is unreadably small. I have images saved to show what I mean, but I have no where to upload them. Is there any way to make the ExpressKey Remote displays bigger and readable?

wacom5
Posts: 722
Joined: Tue 8. Aug 2017, 14:35

Re: ExpressKey Remote Display too small

Postby wacom5 » Mon 9. Sep 2019, 08:59

Hello.
There is no option to scale this.
Can you confirm which Operating System and which version of the Wacom driver you are using?
What is the resolution and the scaling you are applying to your monitors?

SharkX
Posts: 3
Joined: Sat 7. Sep 2019, 20:10

Re: ExpressKey Remote Display too small

Postby SharkX » Mon 9. Sep 2019, 15:05

wacom5 wrote:Hello.
There is no option to scale this.
Can you confirm which Operating System and which version of the Wacom driver you are using?
What is the resolution and the scaling you are applying to your monitors?


Windows 10, and whichever the latest version of the Wacom Driver is out right now.

Monitor Resolution is 1920 x 1080.

wacom5
Posts: 722
Joined: Tue 8. Aug 2017, 14:35

Re: ExpressKey Remote Display too small

Postby wacom5 » Tue 10. Sep 2019, 14:35

Thank you.
I am not able to reproduce this. Please contact the support team - https://support.wacom.com


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