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can't use fingers/touch selection

Posted: Tue 3. Dec 2019, 13:17
by Virginia4
Hi you all,

I tried several times to activate the touch functions, from the settings. But they are always deactivated.
What should I do?

Thank you very much in advance

Re: can't use fingers/touch selection

Posted: Tue 3. Dec 2019, 15:57
by wacom5
Hi Virginia,

Could you tell us which tablet do you have?

Re: can't use fingers/touch selection

Posted: Fri 6. Dec 2019, 07:50
by Virginia4
hi!
Wacom intuos pro small - new version

thank you

Re: can't use fingers/touch selection

Posted: Fri 6. Dec 2019, 14:59
by wacom5
Virginia4 wrote:hi!
Wacom intuos pro small - new version

thank you

Did you check the physical toggle switch on the side of the device, near the Touch Ring?

Re: can't use fingers/touch selection

Posted: Sat 7. Dec 2019, 18:42
by Virginia4
do you believe me if I tell you that I saw that button but initially it didn't work anyway? Haha

Perhaps some drivers? Anyway thank you very much