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Mac - Not booting after driver install and reboot

Everything related to drivers
foursocial
Posts: 1
Joined: Fri 25. Dec 2020, 11:09

Re: Mac - Not booting after driver install and reboot

Postby foursocial » Fri 25. Dec 2020, 11:11

Just got a wacom intuos. Excitedly installed software on my 2017 15" mac and now stuck on startup screen!!!! Absolutely sick to the stomach as all of my work is on this laptop. How do i fix this???

wacom5
Posts: 1372
Joined: Tue 8. Aug 2017, 14:35

Re: Mac - Not booting after driver install and reboot

Postby wacom5 » Wed 30. Dec 2020, 15:45

Did you try the steps in my previous post?
Need immediate help? Contact our Support: https://support.wacom.com

davecross
Posts: 1
Joined: Wed 30. Dec 2020, 22:24

Re: Mac - Not booting after driver install and reboot

Postby davecross » Wed 30. Dec 2020, 22:32

wacom5 wrote:Did you try the steps in my previous post?

Yes, I tried blaming Apple for it and resetting TCC privileges. No luck. When I use tccutil it says “Failed to reset database”. I tried this booting on single user mode and recovery mode... same error.

psspaula87
Posts: 1
Joined: Mon 4. Jan 2021, 19:29

Re: Mac - Not booting after driver install and reboot

Postby psspaula87 » Mon 4. Jan 2021, 19:33

Same problem here.
My Wacom Intuos Pro Paper Edition Arrived today.
I installed the driver as instructed and rebooted my iMac when I was asked to.
It did not reboot. Tried several times and eventually contacted apple.
I had to reinstall my MacOs Mojave to get my iMac back. Than I uninstalled the Wacom and I could use my iMac and reboot.
But now, I have a tablet that I spent money on, and can't use.


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