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Stuck modifier key issue (Yup, still there.)

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Posts: 20
Joined: Fri 21. Apr 2017, 15:06

Stuck modifier key issue (Yup, still there.)

Postby dsaponaro » Thu 9. Jan 2020, 16:48

From the driver's latest release notes...

"We fixed an issue which caused modifiers (shift, control, etc.) triggered from ExpressKeys, Pen Buttons, or the eraser to not function correctly when coupled with the keyboard."

This has not been fixed.

In the 3 and a half years of owning the Cintiq 27QHDT it has never functioned as advertised. The touch features are unusable and the drivers have never functioned without major usability issues that interfere with workflow.

These drivers are still a trash fire.

Posts: 902
Joined: Tue 8. Aug 2017, 14:35

Re: Stuck modifier key issue (Yup, still there.)

Postby wacom5 » Fri 10. Jan 2020, 09:18

As much as I understand this can be frustrating, this post doesn't help much fixing the problem.

Many customers that reported stuck key issues previously have reported that the latest driver fixed the problem for them. We had a few customers test it before the official release to be sure.

Maybe the problem you are experiencing is another one but if you don't explain it properly, we cannot help you.
Need immediate help? Contact our Support: https://support.wacom.com

Posts: 6
Joined: Mon 27. Jan 2020, 18:02

Re: Stuck modifier key issue (Yup, still there.)

Postby asdfgh » Sun 2. Feb 2020, 17:45

I downgraded to 6.3.37-3, it seems to work fine so far.

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