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Wacom Intuos Pro on Wiondos 10 do not respond after WIN10 sleep

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FrancoisH
Posts: 1
Joined: Wed 25. Mar 2020, 16:56

Wacom Intuos Pro on Wiondos 10 do not respond after WIN10 sleep

Postby FrancoisH » Wed 25. Mar 2020, 18:18

Problem statement:
Intuos do not respond after Workstation wake up after sleep.
Tried following:
- full de-install all Wacom Software.
- Re-isntall latest driver 6.3.38-2
Still weird behaviour.

Can bring the Intuos back to life by restarting the Wacom Professional Service as suggested be support. However it takes about three times to do this as the Desktop Center do not recognize the tablet.
Very anyoing problem, as I really want to use the sleep function to save energy when I am not using the Workstation.
Any help is very welcome.
Many thanks... Francois

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