Wacom Forum - Wacom Europe GmbH

I don’t usually have issues but today’s update won’t let me install my settings, disappears, tablet driver not found etc

installed the latest driver to a totally new computer and having the same issues. tablet driver not found. go back one version and no problem

I know no ones paying attention, but I have three PCs, a desktop, a MSP 16 and a companion 1.

All up to date on all updates. The latest wacom update gives them all the same error

Sorry for not replying sooner. Have you tried a full clean install? https://www.wacom.com/en-de/support?guideId=010-373

I haven't. I'll try that now.

i was able to update to the new driver on all three machine. new problem: it will not restore backup settings. it just lags forever and when I restart I have the same problem again.

Are you trying to restore from a local file or from the cloud?

same thing happens either way

Please contact our support then. The team will need to collect some logs.