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Intuos Pro S Pen button stop working after a while in Maya

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cip235
Posts: 1
Joined: Sat 24. Oct 2020, 21:30

Intuos Pro S Pen button stop working after a while in Maya

Postby cip235 » Sun 25. Oct 2020, 07:54

Hello,
I started to use a Wacom Intuos Pro S manly for Maya modeling. Suddenly after few hours of working with the pen tablet is starting to change the behavior in Maya, from normal operation to display next to the courser the key that I'm pressing (Ctrl, Alt etc.) and the right click is not working any more and is appearing that annoying white circle.
I've searched on internet for a while without any success, sometimes a restart is clearing the error and yesterday I've reinstalled the driver and worked for three hours and back again to error.
System : WIN 10 Pro
Driver : 6.3.41-1
In the windows I've disabled most of the recommendations from Wacomm support, Microsoft support and funny is that on Windows when the error is happening the white circle is there but the right click is working.

wacom5
Posts: 1338
Joined: Tue 8. Aug 2017, 14:35

Re: Intuos Pro S Pen button stop working after a while in Maya

Postby wacom5 » Thu 12. Nov 2020, 08:52

Can you report this to the customer support team with more details?
Need immediate help? Contact our Support: https://support.wacom.com


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