Art Pen rotation issue

[Renart84]

Hello,

I have this brand new Wacom Cintiq 16.
With latest driver and all working perfectly expect the Rotation feature of the art pen creating this kind of issue:

https://imgur.com/a/sZBsctq

When doing big and fast strokes (even slow sometimes), the orientation is reversed in the middle of the strokes.
When doing the same gesture with the intuos, it works perfectly.

Any way to fix it?

Thank you.

[wacom5]

Do both Tablets have the same settings for the Pen?
Back up your settings and reset them and check if the issue still happens.

[Renart84]

Thank you for your reply.
Unfortunately backing up the settings and reseting everything doesnt solve the issue.

The same settings for the pen are applied on both tablets but the Cintiq still rotates the brush when the strokes are a little too fast. On the Intuos it works perfectly.

[wacom5]

Sorry for the late reply. Can you please contact the support team if you haven't already? We will need to collect some more data and check this internally.