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Huge Issue, Can't select text

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Nano999
Posts: 6
Joined: Tue 9. Feb 2021, 12:08

Huge Issue, Can't select text

Postby Nano999 » Tue 9. Feb 2021, 12:23

I'm using wacom bamboo pen on Windows 8.1 and while browsing I can't select any text.
There are no Windows Ink anywhere in Windows
And there are no any mention of Windows Ink in Wacom Settings, it is just handicap delphi windows with 2 bars of settings and nothing else.

How to select text god dammit?!?!?!?

wacom5
Posts: 1336
Joined: Tue 8. Aug 2017, 14:35

Re: Huge Issue, Can't select text

Postby wacom5 » Wed 10. Feb 2021, 07:23

Hi,
Which Bamboo Pen are you using? Can you confirm the model number? Also, which browser are you using?
Need immediate help? Contact our Support: https://support.wacom.com

Nano999
Posts: 6
Joined: Tue 9. Feb 2021, 12:08

Re: Huge Issue, Can't select text

Postby Nano999 » Wed 10. Feb 2021, 17:27

wacom5 wrote:Hi,
Which Bamboo Pen are you using? Can you confirm the model number? Also, which browser are you using?

Hi
I'm using CTL-470 Bamboo Pen
At home I have Windows 10 and the same tablet and the issue still exists

When I drag right I see this (an arrow on the left)
https://i.imgur.com/xMTP3uh.png

I disabled windows ink in win 10 right now by regedit > AllowWindowsInkWorkspace set to 0, so It should be dead, but still can't select the text

wacom5
Posts: 1336
Joined: Tue 8. Aug 2017, 14:35

Re: Huge Issue, Can't select text

Postby wacom5 » Thu 11. Feb 2021, 10:58

I understand. This is an issue with Chrome that reads input from Windows Ink as touch inputs so it will try to swipe when you select text. This is why you see that arrow. You will need to disable Windows Ink from the driver settings. I don't remember by heart since this is a very old driver, but From what I remember you need to have to go to the "Pen" tab in the driver settings and uncheck the Windows Ink box. Hope this helps.
Need immediate help? Contact our Support: https://support.wacom.com

Nano999
Posts: 6
Joined: Tue 9. Feb 2021, 12:08

Re: Huge Issue, Can't select text

Postby Nano999 » Fri 12. Feb 2021, 10:02

My Tablet using the driver which has no such box.
Should there be a regedit command to disable it for the wacom driver?


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