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Intuos pro L : touch rotation is suddenly laggy with Photoshop (Mac)

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Exoskeleton1994
Posts: 15
Joined: Fri 29. Nov 2019, 09:49

Intuos pro L : touch rotation is suddenly laggy with Photoshop (Mac)

Postby Exoskeleton1994 » Tue 16. Mar 2021, 22:39

Hi

After giving up with the Cintiq family because of the endless problems I have endured, I have been using an Intuos Pro L with an Imac (Mojave) and Photoshop for a few months, everything got fine untill the latest PS update.
All of a sudden, the 2 fingers rotation has become very laggy : it's now slow and continues to rotate 1 or 2 seconds after I lift my fingers. Using the R key and the pen works very fine and fast.
This issue seems to have been occured since the PS update.
My intuos is updated and the settings are always the same (rotation / zoom set on the lowest speed).

PS : Sent an email to the support 4 days ago. Still didn't receive a reply.

wacom5
Posts: 1464
Joined: Tue 8. Aug 2017, 14:35

Re: Intuos pro L : touch rotation is suddenly laggy with Photoshop (Mac)

Postby wacom5 » Thu 15. Apr 2021, 08:16

If the issue started after an update from Photoshop then the problem is probably within Photoshop. I recommend you contact Adobe if you haven't already.
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