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6.3.44-1 Windows "Express Key" dpi problem

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Renxus78
Posts: 5
Joined: Sun 14. Mar 2021, 14:59

Small Express Key Menu (dpi scale)

Postby Renxus78 » Tue 24. Aug 2021, 10:47

Good morning. From the latest driver available for the Windows platform for the Intuos Pro M or 6.3.44-1, the menu that appears on the screen when you touch the Express Key buttons of the tablet appears small and unreadable as if it were no longer scaled according to the system settings, in my case I have a 27 "3480 x 2160 monitor resized to 150%. Before it seemed to me it was bigger.

Renxus78
Posts: 5
Joined: Sun 14. Mar 2021, 14:59

6.3.44-1 Windows "Express Key" dpi problem

Postby Renxus78 » Tue 24. Aug 2021, 11:51

Good morning. From the latest driver available for the Windows platform for the Intuos Pro M: 6.3.44-1, the menu that appears on the screen when you touch the Express Key buttons of the tablet, appears small and unreadable as if it were no longer scaled according to the system settings, in my case I have a 27 "3480 x 2160 monitor resized to 150%. Before it seemed to me it was bigger.

wacom5
Posts: 1466
Joined: Tue 8. Aug 2017, 14:35

Re: Small Express Key Menu (dpi scale)

Postby wacom5 » Tue 24. Aug 2021, 19:32

Hi,
You can change the size of the On-Screen Controls by using the "Edit" function of the specific Panel.
Just select your Panel in the On-Screen Controls Tab and click the "Edit" icon (the pencil), an adjust the "Size" slider.
Need immediate help? Contact our Support: https://support.wacom.com

Renxus78
Posts: 5
Joined: Sun 14. Mar 2021, 14:59

Re: Small Express Key Menu (dpi scale)

Postby Renxus78 » Thu 26. Aug 2021, 14:25

wacom5 wrote:Hi,
You can change the size of the On-Screen Controls by using the "Edit" function of the specific Panel.
Just select your Panel in the On-Screen Controls Tab and click the "Edit" icon (the pencil), an adjust the "Size" slider.

Hi and thanks for the reply.
Unfortunately, those settings do affect radial menus and other types of on-screen menus but trying them all a little has no effect on ExpressKey's on-scrren. Post a screenshot to better explain the problem. https://drive.google.com/file/d/1khQPd9 ... sp=sharing

stefano
Posts: 4
Joined: Thu 26. Aug 2021, 14:28

Re: 6.3.44-1 Windows "Express Key" dpi problem

Postby stefano » Thu 26. Aug 2021, 14:53

Dear Renxus I had the same problem too, unfortunately there is no solution, as also said by Wacom. I solved the problem by uninstalling the new drivers and reinstalling the previous 6.3.42-2, unfortunately with the loss of all settings ...

Renxus78
Posts: 5
Joined: Sun 14. Mar 2021, 14:59

Re: 6.3.44-1 Windows "Express Key" dpi problem

Postby Renxus78 » Fri 27. Aug 2021, 14:36

stefano wrote:Dear Renxus I had the same problem too, unfortunately there is no solution, as also said by Wacom. I solved the problem by uninstalling the new drivers and reinstalling the previous 6.3.42-2, unfortunately with the loss of all settings ...

Hi Stefano!
If you also care about the driver version 6.3.43-3 it works great.
For settings try to back-cup via Wacom Desktop Center. Personally I never did but I had few custom settings.

stefano
Posts: 4
Joined: Thu 26. Aug 2021, 14:28

Re: 6.3.44-1 Windows "Express Key" dpi problem

Postby stefano » Sat 28. Aug 2021, 15:05

ciao stefano!
Se ti interessa anche la versione del driver 6.3.43-3 funziona alla grande.
Per le impostazioni, prova a eseguire il backup tramite Wacom Desktop Center. Personalmente non l'ho mai fatto, ma avevo poche impostazioni personalizzate.


Hello!!
Thank you very much Renxus, with your suggestion I restored both the Express Kei and even with the settings I had no problems.


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