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Click Select using Pages on Mac

Posted: Wed 30. Aug 2017, 09:14
by Rockfax
When trying to select text in Pages (and other Apple Apps like Numbers and Keynote), I have to hold down Shift in order to select otherwise it drops the selection before I can edit. This doesn't happen with other mice (mouses).

Is this a feature or a bug? If the former then it is annoying.

Re: Click Select using Pages on Mac

Posted: Sat 9. Sep 2017, 10:16
by franque
I think it's a bug, I have the same problem when I try to select text in Pages.
To need to hold down Shift without dropping the selection I found out by coincidence.

Re: Click Select using Pages on Mac

Posted: Mon 11. Sep 2017, 07:45
by wacom4
This is a known issue in Pages - and some other Apple software.
Unless Apple changes their way of handling pen input (currently the apps react to too many "events"), Wacom cannot help.

Re: Click Select using Pages on Mac

Posted: Mon 11. Sep 2017, 08:06
by Rockfax
This is a known issue in Pages - and some other Apple software.
Unless Apple changes their way of handling pen input (currently the apps react to too many "events"), Wacom cannot help.


This isn't the first time I have heard this response from Wacom. Similar replies were given to the accidental double-click issue (which still isn't solved BTW despite your latest update release notes claiming it is).

Are you going to start telling people before they buy a Wacom that it won't function properly with the current Apple OS?

Re: Click Select using Pages on Mac

Posted: Tue 16. Jan 2018, 06:03
by edumac
I get the same problem High Sierra, and notice it to Wacom AND Apple's support : Wacom says it is not their problem and Apple does not reply.

Re: Click Select using Pages on Mac

Posted: Tue 16. Jan 2018, 07:52
by wacom1
Handling text selection is not tablet driver functionality. Since it works well in other apps it looks clearly like a problem in Pages and bugs in Pages can only be fixed by Apple.

Re: Click Select using Pages on Mac

Posted: Tue 16. Jan 2018, 11:10
by Rockfax
Unless Apple changes their way of handling pen input (currently the apps react to too many "events"), Wacom cannot help.


This seems to be Wacom's standard reply to anything involving the latest Mac operating system. I have had to give up using the Wacom now since it basically doesn't work with Sierra or High Sierra. Shame. I spent 15 years using my current tablet and an older one before and loved both of them while they worked.

I have already commented that I think Wacom's attitude of "it's Apple's problem", while actively selling the devices to Apple users, is pretty disingenuous.

Re: Click Select using Pages on Mac

Posted: Tue 16. Jan 2018, 19:38
by edumac
I agree

Wacom doesn't mind of customers and refuses to solve troubles caused by drivers. Mac users/developers work WITH Apple not against Apple except Wacom. There is not only Wacom tablets for Mac, Huion is coming.

Re: Click Select using Pages on Mac

Posted: Wed 17. Jan 2018, 04:57
by edumac
Apple asked to me to send bug report but Wacom not.

Re: Click Select using Pages on Mac

Posted: Fri 16. Feb 2018, 05:43
by edumac
I tested with new driver of Wacom : this is the same Problem. I can't click/select more than one letter into Apple's Pages.

from Wacom

Bonjour,

Merci d'avoir contacté Wacom.

Je suis désolé d'apprendre que vous rencontrez un problème avec la suite iWork d'Apple.

D'après les informations dont je dispose, nos ingénieurs ont déterminé que le problème était relatif à iWorks et non au pilote de la tablette Wacom. Nos équipes travaillent en collaboration avec les équipes d'Apple afin de résoudre ce problème qui ne dispose pour le moment pas de solution, j'en suis navré.

Je vous souhaite une bonne journée.

Cordialement,

Christophe
Equipe de support Client
WACOM
Phone: +33 (0)1 7020 0070