Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

MacOS Driver Setup: Setting up the Wacom driver with macOS

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.
See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Intuos not working help!!

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Shmewy
Posts: 1
Joined: Wed 2. May 2018, 01:34

Intuos not working help!!

Postby Shmewy » Wed 2. May 2018, 01:44

So I was drawing on my tablet, and all of a sudden my mouse stops moving on my screen. Beforehand my tablet started turning off by itself and I assume it was my charge on it (it was at 60% so it wasnt that..)
[*] Ive uninstall and reinstall the drivers
[*] Ive restarted my laptop several times
[*] Ive used the services.msc to restart my tablet as well
[*] Ive used a different usb plug

NOTHING IS WORKING I DONT KNOW IF ITS THE TABLET ITSELF I BOUGHT THIS OFF SOMEONE ;_;
I just wanted to do commissions and draw for my art blog but I keep hitting a wall when it comes to it and Im running out of options. I have no money to buy a new tablet.

happyanus
Posts: 3
Joined: Fri 11. May 2018, 08:16

Re: Intuos not working for cheese!!

Postby happyanus » Fri 11. May 2018, 08:27

I'm sorry. There is no help, and you just wanted to do commissions. It sounds like the tablet was broken.. You've troubleshooted the most usual problems. Le sigh.

wacom1
Posts: 896
Joined: Tue 29. Nov 2016, 09:46

Re: Intuos not working help!!

Postby wacom1 » Fri 11. May 2018, 11:26

Is the tablet LED On and reacting ? Does the driver diagnostics (control panel -> About) detect the tablet ? You might be able to use another cable, test with eraser end of the pen, remove the tablet settings in the Wacom Desktop Center. - The best steps depend on your tablet model, operating system and what is working or not.


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