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magic with mouse pointer size [windows 7]

magic with mouse pointer size [windows 7]

Postby mlekodukye » Wed 30. Sep 2009, 21:12

hi, has anybody experienced such a glitch i have with my intuos4 m on windows7? :

some yet undiscovered combination of pen buttons pressed and/or pen movements causes the mouse pointer grow in size!
it happens from time to time and it's too fast to notice what causes that.

it's a bit annoying.
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Re: magic with mouse pointer size [windows 7]

Postby s12a » Wed 30. Sep 2009, 22:05

This happens to me too (under Windows 7 RC 64 bit), mainly when I use Photoshop CS4 and I jump frequently from a program to another. To correct it I have to select again smaller mouse icons in the control panel.

I have installed the new 6.12 Intuos drivers from the USA Wacom website and they seem to have corrected the problem, BUT I need more testing in order to be 100% sure.

EDIT: no, it happens with new drivers too :-/
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Re: magic with mouse pointer size [windows 7]

Postby anfex » Thu 1. Oct 2009, 14:23

I had the same problem.

I have windows 7 32bit and intuos3 a5.

When the mouse pointer started to freaking out in this way while i was in the various folders, the scroller freaks out in the same way. Seems that the problem its about the two touchstrips, because since i deactivated the two touchstrips, the problem is over...But i spent 260€ for a brand new tablet, why should i not use some features?
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Re: magic with mouse pointer size [windows 7]

Postby mlekodukye » Thu 1. Oct 2009, 17:55

Hmm so it's not only me. Nice to know :)

I've just thought though, maybe there's some kind of undocumented shortcut in Windows 7 to change the cursor size and it is occasionally generated by one of the touch ring modes?
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Re: magic with mouse pointer size [windows 7]

Postby ricky-t » Thu 1. Oct 2009, 18:07

Well hopfully such problems will be fixed with the new wacom drivers aprantly released around the same time as windows 7. Other than that, it may simply be a glitch in Windows 7 RC that is corrected in the final version.
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Re: magic with mouse pointer size [windows 7]

Postby s12a » Thu 1. Oct 2009, 21:49

I thought too of a Windows 7 RC bug/problem so I didn't initially report it in this forum.
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Re: magic with mouse pointer size [windows 7]

Postby baraka » Fri 9. Oct 2009, 13:18

I also experience this in Windows 7, even with the new W7 compatible 6.12-3 drivers.

I'm using the first Intuos (usb) and the cursor changes to a larger size when I move my pen to the button strip at the top of the tablet. I don't need to actually press any of the buttons, just moving the pen so that the numbers for the buttons pop-up on screen is enough. Not sure if it happens the same way with the newer models.

A small annoyance, but hopefully it will get fixed.
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Re: magic with mouse pointer size [windows 7]

Postby Wacom » Fri 9. Oct 2009, 15:31

For the tablets with a touch sensor I recommend to try disabling that (Touchstrip or Touchring). It seems that sometimes the sensors send data. - If that avoids the problem, then at least we know a bit more about the issue and can check whether in some case the sensor has a fault in hardware.

In case of the older Intuos tablet, that does not have touch sensing (but is officially not anymore supported for Win7). When you move the pen to the tablet buttons, the driver should change the screen pointer and show the number of the tablet button instead. If that results in problems, go to the mouse control panel, look at the pointer options and reselect the Windows standard pointer theme. If it doesn't help, try to disable the tablet buttons in the driver.
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Re: magic with mouse pointer size [windows 7]

Postby funk » Mon 12. Oct 2009, 03:02

I've seen this problem too under win7 x64 RTM. It seems random, but the only program that triggers it for me is Photoshop CS3. I tried to find steps to reproduce it but cant figure it out.

Basically Ill be drawing in PS then changing some things in the layers palette and the cursor will change over to LARGE size. I then have to go into the win7 mouse/pointer menu and set it back to the default cursors

EDIT: Im using an intuos4M with the 6.11 drivers because the 6.12 drivers crash cinema4d
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Re: magic with mouse pointer size [windows 7]

Postby baraka » Mon 12. Oct 2009, 09:33

Wacom wrote:...try to disable the tablet buttons in the driver.


Thanks! This works for the old Intuos 1 tablet and thankfully I don't use the button strip too much in any case.
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